MacOS Technical Support Specialist $100/hr

About The Job

Mercor connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco, our investors include Benchmark, General Catalyst, Peter Thiel, Adam D'Angelo, Larry Summers, and Jack Dorsey.

Position: Data Collection Specialist

Type: Contract

Compensation: $100/hour

Location: Remote

Commitment: 20+ hours/week

Role Responsibilities

• Record screen sessions demonstrating specific tasks with clear verbal narration for each step.
• Annotate screenshots of professional software by drawing precise bounding boxes around relevant UI elements.
• Follow provided staging instructions to set up specific UI states prior to recording.
• Use a custom capture tool to record workflows accurately and consistently.
• Adhere closely to task guidelines to ensure data quality and usability.
• Work independently and asynchronously to meet deadlines while improving data collection quality.

Qualifications

Must-Have

• Strong familiarity with professional software tools including Windows, MacOS, and Linux.
• Detail-oriented and capable of following precise instructions.
• Comfortable working independently and meeting tight deadlines.
• Access to a physical Mac and ability to create a fresh macOS user profile if required.
• Fluent in English.

Preferred

• Prior experience with data collection, annotation, or QA work.
• Experience recording or documenting workflows.
• Comfort working with new tools and staged environments.

Application Process (Takes 20–30 mins to complete)

• Upload resume
• AI interview based on your resume
• Submit form

Resources & Support

• For details about the interview process and platform information, please check:
• For any help or support, reach out to:

PS: Our team reviews applications daily. Please complete your AI interview and application steps to be considered for this opportunity.