Market Manager, Europe (Germany - Frankfurt/Berlin based)

Market Manager, Europe (Germany - Frankfurt/Berlin based)

Responsibilities

• Grow the portfolio of accommodation partners in your assigned market by introducing potential partners to Trip.com and facilitate their onboarding process.
• Develop and maintain strong relationships with partners by providing data insights and implementing strategies to increase their market share and revenue opportunities.
• Perform in‑market research, provide insights, and conduct performance review meetings with key stakeholders in your assigned market.
• Develop a high level of engagement with assigned accounts, applying an array of communication methods.
• Review partner productivity performance and implement actions, accordingly, ensuring your portfolio of accounts are consistently optimised.
• Accurately and promptly resolve partner issues.
• Secure and coordinate merchandising activities for accommodation partners with special deals and seasonal promotions, supporting Trip.com marketing initiatives.
• Represent Trip.com in the local market by building the company’s profile with key stakeholders and providing expertise in the local industry on market insights and trends.
• Perform other ad‑hoc duties as assigned.

Qualifications

• 3+ years’ experience in sales, account management or revenue experience within the hospitality & tourism industry.
• Proficiency in German & English language skills, both written and verbal.
• Excellent presentation and communication skills, with the ability to communicate to various stakeholders at different levels.
• Strong relationship builder with the ability to earn the trust of others to achieve reciprocal outcomes.
• Highly organized and self‑motivated, with a demonstrated ability to prioritise work and be focused on achieving critical targets and deadlines with accuracy.
• A self‑starter that is determined, motivated, persistent, and has a strong ability to act to achieve key results for the company.
• Demonstrated analytical skills with the ability to select and present insights to different stakeholders and implement action plans based on those insights.
• Great work ethic and committed to providing superior customer service to key stakeholders.
• The ability to travel, up to 25% of your time is required.
• This role will be based in Frankfurt/Berlin, Germany.