Masterbatch Sales Account Manager

Overview

INTERNATIONAL RECRUITMENT & HR EXPERTS ACROSS THE PLASTICS, PACKAGING, SPECIALITY CHEMICALS, LIFE SCIENCES, BIOPOLYMER, FOOD ADDITIVES & INGREDIENTS, ENERGY AND RECYCLING SECTORS SINCE 1975.

Masterbatch Sales Account Manager
Based in Mid to North Germany

Job ref: AZ /64523

Region: North Germany, Netherlands, Belgium, Luxemburg
Reporting to: Sales Director UC Europe

Renumeration: depends on the seniority – 80.000 – 90.000 € base gross / annual, plus commission, company car

Responsibilities

• The Account Manager (AM) will be responsible for growing and supporting assigned accounts, allowing adequate time to develop relationships with multiple contacts.
• Develop strong relationships across the customer’s organization to influence decision makers at all levels and drive compliance.
• Manage and maintain pricing strategy for multiple locations. Expand product categories for greater share of market and implement new programs to drive margin improvement.
• Manage extensive travel based on priorities and be responsible for customer action planning and project management to meet growth objectives.
• Work to achieve a favorable pipeline to continue growth initiatives.
• Act as the primary point of contact with the customer’s organizational stakeholders.
• Work directly with buyers, product development, technical and marketing personnel at customers to anticipate future needs and ensure that solutions are developed to meet their needs.
• Collaborate with internal development and technical support teams to ensure current requirements are understood and met.
• Perform value-added selling through customer education, sample requests, technical service, contract negotiations, and delivering quality solutions.
• Develop a solid understanding of the EU market and communicate this information internally.
• Provide timely responses to customer inquiries and complaints to ensure customer satisfaction.

Core Competencies

• Active Listening & Empathy: Truly hearing client needs, not just waiting to speak; understanding challenges from their perspective.
• Proactive Problem-Solving: Identifying potential issues before they escalate and turning obstacles into solutions.
• Exceptional Communication: Setting clear expectations, providing transparent updates, and maintaining open internal/external dialogue.
• Time & Organization: Juggling multiple clients and priorities effectively to meet deadlines consistently.
• Adaptability: Adjusting strategies and approaches as client needs evolve.
• Client-Centric Focus: Deeply understanding the client’s business, goals, and industry to provide strategic value, not just service.
• Relationship Building: Fostering trust and long-term partnerships, acting as a reliable advocate for the client.
• Value Creation: Focusing on delivering tangible results and demonstrating ROI, ensuring clients see ongoing value.
• Expectation Management: Defining realistic outcomes and keeping all stakeholders aligned.
• Meticulous Planning & Prioritization: Structuring days around high-impact tasks.
• Continuous Learning: Staying updated on industry trends and client needs.

Qualifications

• Bachelor’s degree in Marketing, Sales, Management, Engineering, or equivalent
• Minimum 5 years of sales experience in a business-to-business environment
• Demonstrated sales skills
• At least 5 years of experience in the plastic industry / masterbatch is preferred
• German speaking is a must / Native is very much preferable, must be fluent in English
• The ability to discover and define commercial and technical customer requirements
• The ability to develop new business and achieve profitable sales in highly competitive markets
• The ability to build and maintain strong, long-term customer relationships
• Strong interpersonal, negotiation and influencing skills
• The ability to establish and build relationships at all levels
• Clear sense of ethics and a high standard of professional conduct
• Self-motivated professional with a straightforward approach to problem solving and sense of urgency
• Team player, well organized
• Able to travel to customer sites throughout Europe, and US for business meetings and training
• Skilled in the use of basic computer software (Excel, PowerPoint, Word, Outlook)
• Self-sufficient in terms of time management and support

For reasons of better legibility, the simultaneous use of the language forms male, female and diverse (f/m/d) is avoided. All personal designations apply equally to all genders.

For EU roles, candidates must be eligible to work and live in the European Union. Proof of eligibility will be required with your application

To apply please contact Andy Zanin

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