Master@IBM Customer Succcess Engineering, Data Technology (f/m/x)

Introduction

At IBM Global Sales, interdisciplinary account teams bring together innovation, collaboration, and expertise to help clients solve their most complex business challenges. The Customer Success Engineer (CSE) is a technical specialist for a specific part of IBM's technology portfolio. As a CSE, you work hand‑in‑hand with the account teams to co‑create solutions that progress opportunities from proof to production. The role also emphasizes building technical eminence, social selling, and community participation to expand influence and generate new sales opportunities.

Benefits and Impact

• ️ Impactful Co‑Creation: You partner directly with customers to turn strategic goals into real‑world outcomes, seeing the immediate business impact of your technical guidance.
• Continuous Learning & Visibility: The role blends deep technical expertise with business acumen, offering a fast‑track to technical eminence, personal branding, and thought‑leadership across internal and external communities.
• Revenue Influence: By identifying new opportunities, driving adoption, and mitigating renewal risks, you play a pivotal part in IBM’s growth while shaping the client’s digital transformation journey.

Your Role And Responsibilities

• Financial independence from day one – with an attractive salary: 1st year €1,950 gross/month, 2nd year €2,544 gross/month, 3rd year €2,818 gross/month.
• An employment contract with a 38‑hour workweek, including 10 hours dedicated to university studies.
• Master studies at a recommended German university of your choice (part‑time). Full coverage of tuition, semester fees, and travel expenses.
• State‑of‑the‑art equipment, such as a MacBook, iPhone & more.
• Personalized development through hands‑on training, job shadowing, and career coaching.
• Master’s thesis in collaboration with your department.
• Strong prospect of full‑time employment after graduation and promising career opportunities at IBM.

Application Process

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