Master@IBM - IT-Automation Customer Success Engineer (f/m/x)

Introduction

Do you want to pursue a Master’s degree while gaining valuable hands‑on experience at one of the world’s leading technology companies? work‑&‑study gives you the opportunity to combine a part‑time Master’s degree with exciting projects and cutting‑edge technologies in a dynamic work environment.

Throughout your studies you will be actively involved in the company, applying your knowledge to real‑world scenarios, building strong professional connections, and contributing to digital transformation across industries and geographies.

Your Role And Responsibilities

This role is designed for students who seek professional experience while pursuing their education.

Your Primary Responsibilities Will Include

• Assist with projects: contribute to various projects and tasks, gaining hands‑on experience and exposure to different aspects of the business.
• Learn from professionals: observe and learn from experienced professionals, gaining insight into their roles and responsibilities.

What You Can Expect from work‑&‑study

Financial independence from day one – with an attractive salary.

1st year: €1,950 gross/month

2nd year: €2,544 gross/month

3rd year: €2,818 gross/month

• An employment contract with a 38‑hour workweek, including 10 hours dedicated to university studies.
• Master studies at a recommended German university (your choice) offering part‑time studies (e.g., ESB Reutlingen, HECTOR School/KIT, FOM, others).
• Full coverage of tuition and semester fees, plus travel expenses to your university.
• State‑of‑the‑art equipment, such as a MacBook, iPhone, and more.
• Personalized development through hands‑on training, job shadowing, and career coaching.
• Master’s thesis in collaboration with your department, ensuring a seamless link between theory and practice.
• A strong prospect of full‑time employment after graduation and promising career opportunities at IBM.

Apply now and start your future with ! To apply for the Master’s program at IBM, please submit your CV, most recent academic certificate, and a letter of motivation. Ensure all documents are merged into one single PDF file before uploading.

Preferred Education

Bachelor’s Degree

Required Technical And Professional Expertise

• Bachelor's degree in Business Informatics, Computer Science, or a related field.
• Passion for technology (e.g., IT‑Automation, Application Development, IT‑Operations).
• Good knowledge of German (at least C1 proficiency), Maths, and English.
• You are a committed problem solver ready to take on challenges.
• You bring a curious mindset and a strong willingness to learn and grow.
• You are known for your dedication and commitment.
• You like to take on responsibility, get involved, and have fun doing so.
• You are characterised by your communication and teamwork skills.