Operations Manager - LiveOps (all genders)

JustPlay is looking for a passionate LiveOps Operations Manager to run first of its kind Live-Ops for our loyalty platform, driving player excitement through special events, promotions, and challenges. You’ll lead strategies to re-engage players, boost retention, and maximize engagement across a wide ecosystem of casual games.

In this unique role, you’ll own the LiveOps operations roadmap, craft data-driven campaigns, and collaborate with cross-functional teams to deliver seamless, impactful experiences. What sets this role apart? You’ll merge casual gaming with real-money rewards, powered entirely by ad revenue—reshaping mobile gaming.

This position offers an opportunity to meaningfully influence the business trajectory of a leading gaming platform in the mobile ecosystem. If you thrive in a dynamic environment and are passionate about creating compelling experiences for players, we’d love to hear from you!

Job Requirements

• At least 2+ years of proven experience in live game operations, events, and sales strategies, preferably in mobile games or loyalty platforms
• Data-driven mindset with experience designing impactful campaigns
• Strong project management and attention to detail
• Analytical skills and experience in event optimization and reporting
• Excellent communication skills for clear idea articulation and cross-team collaboration

Job Responsibilities

• Plan and execute LiveOps engaging in-app events, promotions, and updates to captivate players and increase activity
• Conduct experiments to test ideas and refine strategies based on results
• Optimize LiveOps operations for seamless and timely updates
• Monitor event performance and identify optimizing opportunities for future events
• Maintain an events calendar and collaborate with marketing, analytics, and development teams to align events with campaigns and deliver exceptional player experiences
• Identify and mitigate potential operational risks in LiveOps delivery
• Stay updated on industry trends to keep our platform competitive and innovative

Job Benefits

• Work-Life Balance and Flexibility: Flexible working hours and options for digital nomads, occasional office visitors, or regular office-goers
• Employee Stock Options: Opportunity to join our Virtual Share Option Program (VSOP) and share in the success of an already profitable company
• Mental Health Support: Free personal coaching through our partner nilo.health to support our team members to live fulfilled lives at home and at work
• Training & Development: A competitive personal development budget of up to 2000€/year for training, conferences, workshops, etc., and free language courses with Chatterbug
• Germany-Based Benefits: 25 vacation days, free Gympass gold subscription, free monthly Deutschland-Ticket, and a monthly €50 tax-free internet contribution
• State-of-the-Art Equipment: Doesn’t matter if you are a MacBook or Windows user; we will provide you with the technical gear you need to succeed
• A Relocation Package: Includes visa support for those who need it
• Engaging and Diverse Work Environment: Join a diverse team, with over 30 nationalities working from 20 different locations
• Munich Office Perks: Ergonomic setup, free lunch on a daily basis, and dog-friendly environment

Benefits may vary depending on location and contract type. Do not hesitate to ask us about more details on our benefits offer.