Operations Specialist (German speaker)

Upway is a fast growing startup building the largest marketplace for refurbished e-bikes globally. We have refurbished over 20,000 e-bikes in just two years and are growing fast! We are currently expanding our Operations Specialist team at the Berlin Upcenter, Upway's largest one in the world.

Department : Operations

Location : Berlin

Compensation : €28,000 - €29,000 / year

Inclusion & Accessibility

At Upway, we believe in equal opportunities. This position is open to all qualified candidates, including individuals with disabilities. If you require any accommodations during the hiring process, please let us know – we’re happy to support you.

Key Responsibilities

• You independently carry out functional tests on newly arrived bikes to review their condition.
• You carefully document all bike components to ensure complete and accurate information – if you don’t know much about bikes, don’t worry, you will learn!
• You thoroughly clean and prepare the bikes once they have been repaired.
• You take high-quality photos of the bikes in a dedicated photo station.
• You ensure high quality standards by preparing the bikes to be shipped to our customer: inspect the bikes to ensure they are in perfect condition, protect them, and coordinate the shipments with our logistics partners.
• You keep track of inventory levels of bikes and packaging material to ensure data accuracy.
• You become an essential part of our team and bring in ideas to improve our processes .
• You lead a team of Ops Specialists: guide them through the day, help prioritise and achieve the targets .

Skills, Knowledge and Expertise

• You have previous experience as a logistics employee, warehouse specialist or warehouse manager (not a must, but a good to have!).
• You enjoy working in a team and communicate clearly with your colleagues to ensure a smooth workflow.
• You work independently and solve issues proactively.
• You have previous experience in leading teams (not a must, but a plus!).
• You are motivated by the idea of making a meaningful contribution to sustainable mobility .
• You are physically fit – bikes are heavy so it is important that you are prepared to lift them and carry weights.
• You feel confident in using digital tools and you are able to communicate well in English .
• Native or fluent German language required.

Benefits

• Being part of a fast-growing startup right from the start.
• Competitive fixed monthly salary with additional benefits (incl. discount on Upway bikes).
• Performance evaluation and the chance for a promotion every six months.
• Regulated working hours (Monday-Friday) and overtime is paid out monthly.
• 27 days vacation.
• Free fruit, coffee, tea and snacks.