ORBIS Pilot & Rollout Manager (m/w/d)

We are looking for you, located in Trier or Vienna as a

ORBIS Pilot & Rollout Manager

• You will oversee technical ORBIS installations with care and expertise — from preparation through successful commissioning to the required follow-up activities

• In this role, you act as the central contact person for our update partners (customers)

• You serve as an interface between our company and our update partners, representing their requirements equally

• You are responsible for monitoring feedback from update partners, ensuring compliance with agreed response times and completion of assigned tasks

• In coordination with the relevant departments, you will define the update steps for the installation of our ORBIS releases

• You conduct regular coordination meetings with all update partners

• To fulfill your responsibilities, you will work closely with management, project & release managers, sales, support, and development teams

• You bring a high level of resilience and remain calm even in stressful situations

• You are willing to work outside of regular business hours — because sometimes our customers need your support exactly the

• Customer orientation is part of your DNA: you think proactively, act solution-oriented, and always aim to find the best outcome for our customers

• If problems occur during installation, you are on hand — analyzing, supporting, and finding pragmatic solutions

• Completed vocational training or relevant professional experience in an IT environment or Bachelor's degree in (Medical) Informatics or Computer Engineering or studies in healthcare with an IT focus

• 3+ years of experience in the rollout or operation of complex IT systems, ideally in healthcare IT or clinical environments (e.g., hospital information systems, radiology or laboratory systems)

• Solid understanding of IT systems, software development lifecycles, and infrastructure projects

• Excellent German skills (C1 level) and good English skills (at least B2 level).

• Service-oriented, responsible, assertive, and communicative

• Business-oriented mindset and strong communication skills

• High level of organizational and negotiation skills combined with initiative, commitment, and the ability to work independently within a team

• Strong analytical abilities and a structured, goal-oriented approach to tasks

• You don't settle for standard solutions — you question critically and think beyond conventional boundaries

• Knowledge of French is an advantage

• Permanent employment contract with attractive salary for a long-term perspective

• Flexible working hours and working time models – for a good work-life-balance

• Home office incl. TicketPlusCity card from Edenred

• Flexitime model

• Innovative workplace with the opportunity to shape the work environment independently and to continuously develop your skills

• Targeted advancement through training and specialist further education

• Up-to-date company cell phone with dual-sim (Android or iOS) also for private use

• Free parking spaces

• Free drinks and weekly fruit basket

• Company pension plan and working time accounts

• Group accident insurance (also valid for accidents during free time)

• Foreign health insurance for business trips

• Regular activities and social events in the team, at the site and in the organization