Patient Engagement Manager DACH

Want a 3D Career? Join Norgine. 

At Norgine, our colleagues Dare themselves to be different and try new things, Drive to achieve their goals and beyond, and Develop themselves and their community.  

We call it the 3D career at Norgine and it offers you a fully-rounded experience with no limits.  

Bring everything about yourself that you're proud of, whether that's your passion for making a difference, focus on others' well-being, or intellectual curiosity to unleash in a fast-paced environment and supportive community.  

In return, get a sense of belonging, a long-term career with ongoing development and upskilling, and a company that cares about people's wellness as much as you do.  

Norgine: Transforming Healthcare, Backed by Over a Century of Expertise. 

We have an exciting opportunity for a Patient Engagement Lead to join Norgine in our DACH Region supporting within Global Rare Diseases.

The person holding this position will report to Senior Director - Patient Engagement and be a member of the Global Medical Affairs team. 

The core responsibility of the of the Patient Engagement Manager is to support Medical Affairs to build collaborative relationships between Norgine and Patient Advocacy Groups via the development of strategic alliances and identification of opportunities.  The role will require significant work within cross-functional teams to support the development and execution of EU advocacy, public affairs and patient access initiatives on a variety of issues, including but not limited to disease awareness raising, market shaping and optimisation of medicines within healthcare systems.

Please submit CVs in English.

KEY RESPONSIBILITIES INCLUDE BUT ARE NOT LIMITED TO: 

• Support the cross-functional development and execution of DACH Patient Engagement strategies and activities.  
• Manage key patient group and community relationships, develop collaborative activities and issue management. 
• Maintain regular engagement with regional, country, and cross-functional colleagues and manage cascade and implementation of key programmes
• Provide coaching and expertise to regional/market colleagues in developing relationships with external stakeholders
• Ensure appropriate pull-through of individual patient insights, perspectives and testimonials for internal and external opportunities including leadership meetings, launches, and external stakeholder engagements
• Support the creation of appropriate internal resources to build the capabilities of Norgine's leaders to appropriately engage in quality public dialogue, in line with medical advancements and innovation
• Support the development and refinement of Norgine's PAG-relevant standard-operating-procedures and processes.
  

Requirements

• Strong planning and systematic thinking, including project management, budgeting and management of grants
• Must have several years of experience in patient engagement, medical affairs or public affairs working with patient groups in (bio)pharma industry. 
• A proven track record in working on long-term patient engagement projects that build collective support and engagement with patient groups around patient education and engagement, capacity-building and policy-shaping efforts
• Ability to work with global, regional and local level PAGs, in politically and culturally diverse areas, across all aspects of the patient experience
• Politically astute, with an ability to horizon scan for opportunities and challenges
• Strong interpersonal, communication, and influencing abilities as well as excellent written skills, and problem solving – ability to resolve conflict and deal with a wide range of complex problems independently
• A collaborative mindset and ability to influence and lead internally and externally within highly matrixed organizations including identifying and partnering with key decision makers to identify synergies and shared priorities
• Biopharmaceutical industry and/or healthcare industry experience required
• German as a first language / fluent (in addition to English) 

This job description is a summary of the typical functions of the job; not an exhaustive or comprehensive list of all possible responsibilities, tasks and duties. Norgine reserves the right to change responsibilities to meet business and organisational needs as necessary. 

Benefits

Our benefits may vary per location. Please liaise with the Norgine TA representative to obtain more information.  

If you want a multi-dimensional 3D career in a leading healthcare organisation, join us.