Platform Product & Growth Lead – AI Platform (TiONA) (w/m/d)

## Role descriptionThis role is not a traditional product owner or feature management position, nor is it a status-driven role within a hierarchy. It involves taking overall responsibility for the product, platform and ecosystem.We are looking for someone who views the product not as a collection of features, but as a value-creation system:* for customers* for measurable usage and adoption* for sustainable platform and ecosystem growthWe deliberately operate without traditional C-level titles. At the same time, you will bear clear, binding product responsibility with a direct mandate to prioritise and strategically steer the platform. You will report directly to the management team and play an active role in shaping product and growth decisions.As Product Lead, you will have end-to-end responsibility for the product strategy and development of the TiONA platform and its ecosystem.You will shape a product that:* is consistently customer-centric, not internally driven* grows because it delivers real, recurring value in customers’ everyday lives* is so understandable and effective that it drives usage, retention and referralsYou make conscious decisions about:* what gets built* what doesn’t get built* and whyIn this role, product responsibility explicitly also meansresponsibility for growth.Your goal is not maximum output, but:* sustainable product-market fit* measurable adoption, activation and retention* a platform that is actively used, valued and recommended by customersFor us, leadership means leading by example.You work consistently hands-on – particularly in product discovery, user interviews, prioritisation, decision-making and close collaboration with UX and engineering.This role is not purely a management or conceptual one.* Close, regular engagement with customers – not through reports, but through direct dialogue* Responsibility for an end-to-end product experience that promotes usage, loyalty and word-of-mouth* Responsibility for the targeted and responsible use of AI to simplify, support and accelerate user tasks* Ensuring that AI features are integrated into the user experience in a way that is understandable, transparent and trustworthy* Close collaboration with UX/UI, Research and Design* Using qualitative and quantitative user research as a basis for decision-making* Proven experience in positioning, prioritising and effectively implementing AI not as an end in itself, but as an integral product component for solving real user problems* Ability to evaluate AI use cases in terms of user value, comprehensibility, trust, scalability and cost-effectiveness* Experience in building or further developing AI-powered product features with a measurable impact on usage or the business model* Several years’ experience in product leadership with a proven track record of driving growth* Experience with B2B SaaS, platform or ecosystem products* Strong systemic understanding of product, growth, business models and platform dynamics* Proven track record in customer research, discovery and growth-oriented product development* Ability to translate impact into usage, adoption and business success* Enjoyment in making complex systems understandable, usable and desirable* Hands-on mentality without micromanagement* Very good German language skills (C1) and good English language skills (min. B2)## What we offer* A strategically central product and growth role with real influence* Responsibility for a scaling platform and its ecosystem* Freedom to shape product strategy, UX quality and growth* Close collaboration with Engineering, Operations, Sales and Marketing on an equal footing* Short decision-making processes, no title politics, no feature theatre* International environment, remote in Germany or hybrid (Hamburg)* Attractive remuneration commensurate with your responsibilities* Development based on your impact, not a career pathOur focus isn’t always constant, but our sense of responsibility is.This role is for you if you:* See product as a lever for growth, not as a backlog* Want to build systems that are used and recommended* Value customers more than internal opinionsIf, on the other hand, you see product primarily as a coordination or conceptual task and view growth as outside your remit, this role is probably not the right one for you.BENEFITS & ESSENTIALS## Strong benefits, real appreciation.### Because your commitment counts!
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