Product Analyst

Ready for a challenge?

Then Just Eat Takeaway.com might be the place for you. We’re a leading global online delivery platform, and our vision is to empower everyday convenience. Whether it’s a Friday-night feast, a post-gym poke bowl, or grabbing some groceries, our tech platform connects tens of millions of customers with hundreds of thousands of restaurant, grocery and convenience partners across the globe.

About This Role

We are seeking a highly analytical and technically skilled Mid-level Product Analyst to join the Customer & Partner Care Product Analytics team at Just Eat Takeaway.com. This crucial role focuses on driving the success of product improvements, particularly within our partner onboarding efforts, collaborating on AI-driven products designed to enhance the partner onboarding journey, understanding and optimising product experiences, and translating complex data into actionable recommendations to contribute to data-informed decisions. This position requires hands‑on expertise with various data tools and a solid understanding of data pipelines. Key attributes for this role include being a passionate and skilled Product Analyst, thriving on collaborative work with multiple stakeholders, being adept at using data, insight, and analysis to inform critical business decisions, and an eagerness to grow analytical skills and make a tangible impact. Working closely with product managers, UX designers and researchers, engineers, and other data professionals, you will help shape a better global user experience. Our wider team consists of product analysts and data engineers, focusing specifically on the support journey for our customers and partners.

These are some of the key ingredients to the role

Product Performance Analysis

• Support analytics
• Define, monitor, and report on key product metrics to assess product health and impact of releases.

Experimentation

• Design, set up, and analyse product experiments across various features and product surfaces.
• Develop hypotheses, determine appropriate statistical methodologies, and clearly communicate the results and recommendations to product managers and stakeholders.

Data Manipulation, Visualisation and Insights

• Write, optimise, and execute complex SQL queries to extract and manipulate data from large, disparate databases.
• Utilise Python and AI for advanced data cleaning, statistical modelling, and analysis as needed.
• Develop and maintain dynamic dashboards and reports using data visualisation tools like Looker and Tableau to monitor business and product performance in real time.

Data Infrastructure & ETL

• Demonstrate hands‑on experience and comfort with understanding, troubleshooting, and occasionally contributing to ETL pipelines to ensure data quality, consistency, and availability for analysis.
• Collaborate with Backend and Data Engineering teams to define necessary tracking and logging for new features.

Strategic Insight

• Partner closely with Product Managers, Engineers, Data Scientists and UX/UI Designers to influence the product roadmap based on quantitative data and analytical insights.
• Present findings, insights, and recommendations clearly.

What will you bring to the table

• Strong experience as a Product Analyst
• Expert‑level proficiency in SQL for querying, aggregating, and analysing large data sets.
• Prefer hands‑on experience with Python for data analysis, including statistical packages.
• Proven background in experimentation not just limited to A/B testing but also other techniques including hypothesis formulation, sample size calculation, statistical significance, and interpretation of results.
• Familiarity with cloud data platforms (e.g., AWS, GCP, Azure) and distributed processing frameworks.
• Proficiency in creating and managing dashboards, reports, and data models using Looker and/or Tableau.
• Familiarity and comfort with ETL processes and data warehousing concepts (e.g., how data flows, where to access reliable data).
• Excellent communication skills with the ability to clearly articulate complex analysis and trade‑offs.

At JET, this is how we play

Our teams forge connections internally and work with some of the best‑known brands on the planet, giving us truly international impact in a dynamic environment. Being the best at what we do isn’t just about delivering on our strategy. It's a competition for something incredibly valuable – our customers' choice. Every time a customer decides where to order, they're picking a side. At the heart of the JET Customer League are our values and behaviours. They guide every interaction, every decision, every innovation. These are the actions we need to perform consistently and brilliantly, to surpass the competition and earn our customers’ loyalty, again and again. Fun, fast‑paced and supportive, the JET culture is about movement, growth, helping one another to succeed and celebrating wins. By truly living our values and embodying our behaviours, we’re building a customer‑first culture which enables us to stay one step ahead of the competition.

Inclusion, Diversity & Belonging

No matter who you are, what you look like, who you love, or where you are from, you can find your place at Just Eat Takeaway.com. We’re committed to creating an inclusive culture, encouraging diversity of people and thinking, in which all employees feel they truly belong and can bring their most colourful selves to work every day.

What else are we delivering

Want to know more about our JETers, culture or company? Have a look at our career site where you can find people's stories, blogs, podcasts and more JET journeys.

Are you ready to join the team? Apply now!