Product Owner (all genders) - SIM/MNO Management

Product Owner (all genders) - SIM/MNO Management

Berlin, Germany; Hamburg, Germany

Join us as a Product Owner - SIM/MNO Management (m/f/d) in our Connectivityteam on a shared journey that matters!

As a Product Owner for the SIM/MNO Management team, you are responsible for ensuring reliable and scalable mobile connectivity for our vehicles.

Within the broader Connectivity domain, the team owns the mobile network layer end-to-end—covering SIM and MNO setup, lifecycle management, and operational models. This enables vehicles to communicate consistently across regions and markets throughout their lifecycle.

By aligning technical, operational, and commercial aspects of connectivity, we ensure that vehicle communication is stable, performant, and reliably supports all connected vehicle services.

Whatyouwilldo

• ManageandcoordinateexternalpartnerssuchasMNOs,SIM/eSIMproviders,andconnectivityservicevendorstoensurereliablevehicleconnectivity.
• Actastheprimaryinterfacebetweeninternalteamsandexternalpartners,aligningrequirements,deliverytimelines,andqualityexpectations.
• WorkcloselywithotherProductManagerswithintheConnectivityTeamtoalignconnectivitycapabilities,dependencies,anddeliverypriorities.
• EnsurethatSIMandMNO‑relatedcapabilitiesareintegratedconsistentlyintotheoverallconnectivitylandscapeandusedcorrectlybyconsumingteams.
• Monitordeliveryprogressandoperationalperformanceofconnectivitypartnersandfollowuponissues,risks,ordeviations.
• SupportcontinuousimprovementofSIMandMNOmanagementprocesses,aligningtechnical,operational,andcommercialaspectswithproductandvehicleneeds.

What will help you to fulfill your role

Product Ownership & Delivery

• StrongexperienceasaProductOwner/ProductManagerinaconnectivity,telecom,orIoTenvironment.
• AbilitytoalignSIM/MNOcapabilitieswithproductdelivery,ensuringcorrectuseofprofiles,roaming,andAPNconfigurationsbyconsumingteamsandprograms.
• Strongcross‑teamcoordinationskillstocollaboratewithotherConnectivityPMs,engineering,operations,andlegal/procurement—balancingfeasibility,risk,timelines,andmarketneeds.

SIM/eSIM & Connectivity Domain Expertise

• DeepunderstandingofSIM/eSIMlifecyclemanagement(provisioning,activation,swap,retirement)andkeyidentifiers(ICCID,IMSI,MSISDN,eUICC).
• WorkingknowledgeofeSIMecosystemandGSMAconcepts,suchasSM‑DP+/SM‑SRinteractionsandprofiledownload/enableflows;familiaritywithGSMASGPguidelineshelpful.
• KnowledgeofAPNdesignandmobiledatasetup(public/privateAPN,IPaddressing,NAT,DNS),andhowthesechoicesaffectreliability,security,andservicereachability.
• Familiaritywith4G/5Gservicecharacteristics(attach/registrationbehavior,QoS/serviceclasses,throttling/fair‑use),andhowtoreflectconstraintsinproductrequirementsandSLAs.
• Familiaritywithconnectivitysecuritybasics(SIMcredentials,keyprotection,TLS/mTLSontopofmobilelinks,profile/entitlementgovernance)andprivacyconsiderationsacrossregions.

MNO & Partner Management

• ProvenexperienceworkingwithMNOs,includingcontractnegotiation,commercialmodels,andSLAdefinition.
• ExperiencecoordinatingwithMNOs,includingcoveragereadiness,roamingenablement,localregulatoryconstraints,andmarketlaunchtimelines.
• ExperiencemanagingpartnerdeliveryandSLAswithMNOs/SIMproviders:incidenthandling,escalationpaths,KPIreviews,andfollow‑upsoncorrectiveactions.

Nicetohave:

• Procurementandsourcingexperienceforconnectivityservices:definingrequirements,contributingtoRFPs,evaluatingpartnerproposals,andaligningcommercialswithtechnicalneeds.
• Multi-marketrolloutexperience.

We encourage you to apply even if your profile does not meet all the requirements for the role since we are looking for a diverse range of experiences, skills, and interests. We are certain that there will be something for everyone because we are working on such a variety of tasks and embrace individual growth at MOIA.

Our benefits in a nutshell

• Competitive salary (including bonus)
• Hybrid work setup: Work from home or one of our offices - you and your team decide how often to meet, blending flexibility with collaboration!
• Flexible working hours and the possibility of flexible work arrangements depending on your needs (parenting, care work, volunteering, etc.)
• Budget and monthly expense allowance for home office setup
• Possibility of remote work from outside Germany for up to 6 weeks per year from over 35 countries - learn more in our blog !
• Public transport ticket (fully subsidized "Deutschlandticket") for commuting and travelling throughout Germany and discount on MOIA rides
• Subsidized fitness club membership or bike leasing
• Learning environment with continuous learning days, job rotation, trainings and workshops, coaching, conferences, books, and language classes
• Mental health support, 1:1 sessions with external professionals and mental unload workshops
• 30 vacation days, sabbatical and unpaid leave option
• Relocation support with service provider (visa, administration, etc.)
• Dog-friendly offices

Be who you are!

We are a member of Charta der Vielfalt and are dedicated to actively fostering a workplace that celebrates and promotes diversity in various aspects such as age, gender identity, race, sexual orientation, physical or cognitive ability, and ethnicity. At MOIA, we embrace a culture where people are accepted, respected, valued, appreciated, and included.

In our commitment to promoting diversity and inclusivity, we regularly provide unconscious bias training to all our employees. Furthermore, we continuously strive to enhance our hiring process by ensuring a diverse hiring panel.