Professional Services Engineer

Professional Services Engineer

Company Description

Arista Networks is an industry leader in data-driven, client‑to‑cloud networking for large data centre, campus and routing environments. What sets us apart is our relentless pursuit of innovation. We leverage the latest advancements in cloud computing, artificial intelligence, and software‑defined networking to provide our clients with a competitive edge in an increasingly interconnected world. Our solutions are designed to not only meet the current demands of the digital landscape but also anticipate and adapt to future challenges.

ARISTA Commitment

At Arista we value the diversity of thought and perspectives that each employee brings to the table. We believe that fostering an inclusive environment, where individuals from various backgrounds and experiences feel welcome, is essential for driving creativity and innovation. Our commitment to excellence has earned us several prestigious awards, such as Best Engineering Team, Best Company for Diversity, Compensation, and Work‑Life Balance.

Job Description

Who You'll Work With

Arista is experiencing tremendous growth and has an immediate need for a self‑motivated Professional Services Engineer to support our customers in Germany. The role takes client engagements from initial design through implementation and migration and continues on to provide in‑life operational support, ensuring a seamless transition for customers from initial exposure to full operational capability.

What You'll Do

• Analyze customer situations to develop requirements.
• Gather technical requirements for the purpose of designing a network to be deployed.
• Develop and provide designs in line with requirements.
• Write high and low level design documents based on gathered requirements for guidance and reference during and after Arista network deployment.
• Provide implementation and migration planning detail and support.
• Write and execute test plans to validate newly deployed Arista networks once deployment is complete, ensuring new infrastructures can carry production network traffic.
• Work with customers to plan, write, and execute methods of procedure documents outlining steps to seamlessly migrate production network traffic from legacy infrastructure to the newly deployed Arista Network Fabric.
• Perform knowledge transfer training on Arista network designs, platforms, and features to Professional Services customers.
• Provide ongoing operational support to the customer.
• Develop professional relationships with customers to assist them with solution deployment projects.
• Assist project management in developing project plans to track deployment tasks, communication cadence with customers, and timelines.
• Travel to customer locations as and when required.

Qualifications

• A computer science (or similar) degree.
• 5+ years of industry experience focused on IP networks.
• Excellent written and verbal skills in both German and English.
• Specializing in design and deployment of industry‑leading cloud‑based solutions.
• Ability to develop accurate and meaningful requirements for data centre infrastructure projects.
• Experience working with all levels of business from the engineering deck to the executive suite.
• Experience delivering technical and operational training to customers.

Technical Capabilities

• Data centre infrastructure high‑level and low‑level design experience.
• Linux operating system knowledge.
• Strong exposure to packet capture‑level troubleshooting.
• Proven track record of successful and timely delivery of assigned tasks.
• Technical support experience in networking; advantage if on Arista equipment.
• Experience in spine‑leaf architecture (L2LS/L3LS), MLAG, VXLAN, EVPN, BGP, OSPF and other networking protocols.
• Network automation experience, ideally in Python and Ansible.

Seniority Level

Mid‑Senior level

Employment Type

Full‑time

Job Function

Computer Networking

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