Project Manager (m/f/d) Customer Service 1 1 (31311)

Stellenbeschreibung:

Overview

Project Manager (m/f/d) Customer Service 1 1
Job code: 31311
Location: Germany : Schwaebisch Hall
Department: Product Management, Project Management; Technical Service After Sales
Fixed Term

Responsibilities

Technical management of interdisciplinary project teams in the context of modifications and corrective action in after sales
First customer contact for all project questions
Preparation of product launches of new seat types at the customer and support during commissioning
Cooperation with international customers (airlines, leasing), authorities (EASA, FAA) and STC holders (Airbus, Boeing, MRO)
Ensuring that project goals are achieved on time, within budget and to the required quality standards
Creation of project plans including the definition of milestones and responsibilities as well as the delegation and control of work packages
Continuous monitoring of project progress and timely initiation of solution measures in the event of potential deviations from the plan
Ensuring the flow of information within the international internal and external teams
Regular internal and external project reporting

Qualifications

Completed technically oriented studies or a comparable qualification
Professional experience in project management
Initial experience in the technical management of employees is desirable
Very good communication skills, strong customer orientation and intercultural competence
Very good written and spoken German and English skills
Goal-oriented, reliable and independent working style
Organizational and coordination skills
High degree of flexibility and willingness to travel internationally