Project Operations Manager Remote

Company Introduction

Mercor connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco, our investors include Benchmark, General Catalyst, Peter Thiel, Adam D'Angelo, Larry Summers, and Jack Dorsey.

Role Overview

• Position: Technical Expert Project Manager (TEPM) – Contract, Remote
• Commitment: At least 20 hours per week
• This role supports Strategic Project Leads in managing AI projects and requires strong technical skills, especially in SQL and dashboarding tools like Hex.

Responsibilities

• Support a Mercor Project Lead in coordinating project operations and managing workflows.
• Build and maintain project dashboards in Hex to track metrics and expert engagement.
• Engage experts and manage community interactions.
• Respond to expert support tickets and lead targeted follow-ups.
• Host office hours and develop Q&A documentation once projects reach a steady state.
• Distribute project metrics emails, issue reminders or warnings, and nudge experts as needed.
• Perform first‑round data QA with lead reviewers.

Qualifications

• 2+ years of experience in technical project management, operations, or similar.
• Proficiency with SQL and experience using Hex or comparable data visualization tools.
• Demonstrated ability to build, track, and maintain technical project infrastructure.
• Strong written and verbal communication skills for expert engagement.
• Structured approach to quality control and documentation.
• Highly organized, detail‑oriented, and proactive in solving problems.

Preferred Qualifications

• Experience with data annotation, especially in rubrics.
• Highly organized and comfortable managing multiple priorities.

Engagement Details

• Fully remote work around your schedule.
• $50/hr (USD) compensation.
• Weekly payout via Stripe Connect based on logged hours.
• Classified as an "at‑will" contractor.
• Direct mentorship from an experienced Mercor Strategic Project Lead.
• Initial scope varies by project; strong contributors may be offered evergreen contracts.
• We cannot support H1‑B or STEM OPT status candidates.

Application Process

1. Upload resume.
2. Complete AI interview based on your resume.
3. Submit application form.

Resources & Support

• Interview process details:
• Contact support at

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