Retail Operation Manager

Anker Innovations is a global tech company behind leading consumer electronics brands such as Anker, soundcore, and eufy. We design reliable, high-quality products that make everyday life easier and smarter.

As we expand our retail presence across Europe, we are looking for passionate people to help us bring our brands to life in stores.

About the Role

As Retail Operations Manager, you will manage our Field Force, Merchandising, and Anker Store Staff teams across Western Europe, with a strong focus on Germany. You will ensure excellent in-store execution, effective coordination of merchandising activities, and smooth alignment between sales and retail. This is a hands‑on role with people management and operational responsibilities, ideal for someone who thrives on combining strategy and execution.

Key Responsibilities

• Manage and support Field Force, Merchandising, and Store Staff teams across Western Europe, with a main focus on Germany
• Develop briefs for merchandising activities and coordinate with internal teams on POS materials, fixtures, and displays
• Oversee store coverage, visit schedules, and merchandising execution across the region
• Ensure store staff and field teams are trained, motivated, and aligned with retail priorities
• Monitor compliance with brand standards and retail execution KPIs, maintaining databases for fixtures, performance, and team reporting
• Collect insights from the field and stores and share recommendations to improve retail programs and execution standards
• Collaborate with sales, retail, and trade marketing to support product launches, activations, and campaigns
• Partner with agencies on recruitment, onboarding, and training for Field Force and Merchandising staff
• Contribute to scaling retail operations as our presence grows in other Western European markets

What We're Looking For

• A degree in Business, Marketing, or a related field
• 2–4 years of experience in retail operations, field team management, or merchandising
• Experience managing or coordinating outsourced teams through agencies is an advantage
• Strong organizational and people management skills with the ability to oversee multiple teams
• Proficiency in Excel, reporting tools, and database management
• Fluency in German and English, with strong communication and presentation skills
• Based in Düsseldorf, with willingness to travel within Germany and across the region