(Senior) Analyst Retail Tech - POS & Omnichannel

SPEED & SPIRIT is what we look for in our candidates, defined by some simple values that inspire us to BE DRIVEN in our performance, BE VIBRANT in our sporting legacy, BE TOGETHER in our team spirit, and BE YOU to let our individual talent and experience shine. Applying for a job at PUMA is easy. Simply click APPLY ONLINE and follow the steps to upload your application.

At PUMA, every application is reviewed by real people who are committed to fairness, transparency, and equal opportunity - no matter your background, identity, or experience. To ensure our process stays true to these values, no automated systems or AI tools are used to make hiring decisions. Every decision is made by real people -with real judgment and accountability.We may use functions supported by Artificial Intelligence (AI) to carry out isolated organizational steps, such as scheduling interviews. These functions have no influence on decisions in the application process. We believe in creating spaces where everyone is welcome, celebrated, and empowered to contribute authentically. Because at PUMA, whoever wants to play, can play.

POS & Store System Expertise

Serve as a functional expert for POS dataflows, including sales, returns, promotions and inventory movements.

Support and enhance store system applications such as POS and store back‑office tools.

Support and maintain integrations between ERP, POS systems, middleware platforms (CPI, Apigee), payment providers, and omnichannel services.

Conduct data validation, monitoring, and error handling across interfaces and data pipelines.

Ensure consistent and accurate processing of master data, promotions, transactional data, stock updates, and cross‑channel events.

Testing & Quality Assurance

Plan and execute functional, integration and regression testing for relevant system changes.

Validate end‑to‑end flows across POS, ERP, digital, and middleware components.

Cross‑Functional Collaboration

Collaborate with ERP teams, POS vendors, digital/omnichannel teams, and business stakeholders.

Translate business requirements into functional specifications and system designs.

Support store technology rollouts, POS releases, and new features implementations.

Documentation & Knowledge

Maintain process documentation, interface mappings, test scripts, and functional guides.

Contribute to knowledge sharing and training for internal teams.

Technical & Functional Skills

Strong understanding of POS systems and general retail processes.

Experience with integration troubleshooting (APIs, message queues, middleware)

Ability to analyze logs, resolve discrepancies, and identify root causes.

Good understanding of retail business logic: sales, returns, pricing, promotions, inventory flows.

Experience supporting omnichannel retail, e.g., click & collect, unified returns, endless aisle.

Preferred Experience

Experience working with ERP-to-POS integrations, middleware platforms, or enterprise integration patterns.

Knowledge of omnichannel architecture, order flows, and cross-channel capability design.

Background in digital retail, or customer‑journey‑driven processes.

Experience with POS rollout projects, system upgrades, or integration transformations.

Familiarity with event-driven flows, master data distribution and transaction pipelines.

Experience working with vendors to align requirements, integration standards, and cross-system behaviors.

Ways of Working

Analytical, structured, and solution‑oriented mindset.

Excellent communication skills and ability to collaborate in global, cross‑functional teams.

Hands‑on, proactive, and adaptable in fast‑changing environments.

Other Requirements

Willing to relocate or already located in the Nürnberg Metropolitan Region (Germany).

This job opportunity will be available in full-time or part-time.

PUMA provides equal opportunities for all job applicants, regardless of race, color, religion, national origin, sex, gender identity or expression, sexual orientation, age, or disability. Equality for all is one of the core principles at PUMA and we do not tolerate any form of harassment or discrimination.

PUMA is a global sports brand creating footwear, apparel, and accessories that inspire athletes and everyday movers. The PUMA Group owns PUMA, Cobra Golf, and stichd, operates in 120+ countries, and has around 22,000 employees worldwide.

The PUMA corporate Headquarters are located in Herzogenaurach or Herzo, as we like to call our hometown, located in southern Germany close to Nuremberg. Every day, more than 1000 colleagues walk through our doors, ready to push sport and fashion forward. And if you’re lucky, you just might run into Usain Bolt or Antoine Griezmann walking down the hall.