Senior Coordinator (m/f/d) Claims P&I - limited to one year

With a fleet of 313 modern container ships and a total transport capacity of 2.5 million TEU, Hapag-Lloyd is one of the world's leading liner shipping companies. In the Liner Shipping segment, the Company has around 14,000 employees and 400 offices in 140 countries. Hapag-Lloyd has a container capacity of 3.7 million TEU – including one of the largest and most modern fleets of reefer containers. A total of 133 liner services worldwide ensure fast and reliable connections between more than 600 ports on all the continents. In the Terminal & Infrastructure segment, Hapag-Lloyd has equity stakes in 21 terminals in Europe, Latin America, the United States, India and North Africa. Around 3,000 employees are assigned to the Terminal & Infrastructure segment and provide complementary logistics services at selected locations in addition to the terminal activities.
The Claims P&I team is responsible for reviewing, analyzing and settle cargo claims for the Hapag-Lloyd AG and its subsidiaries.

• Handling complex cargo and third-party liability claims
• Assessment of the factual and legal situation with the involvement of other departments, experts, insurers and lawyers
• Collaborating with colleagues in other involved departments in insurance-related tasks
• Conducting settlement negotiations and handling recourses against third parties and, in individual cases, assisting with the preparation of litigations in collaboration with lawyers
• Settlement with insurers
• Monitoring and analyzing risk situations and risk developments regarding loss prevention
• File management and maintenance of statistical data and reserves in the IT system

• Successfully completed training in one of the following areas: shipping or insurance
• Analytical and good problem-solving skills.
• Good communication and cooperation skills, reliable team player
• Ability to organize yourself and work in a structured manner
• Good IT skills and enjoy working with specialist software
• Ability to function in a cross-cultural environment
• Very good knowledge of written and spoken English
• Proficient in MS Office
  

We offer:

• The opportunity to introduce solutions that you are individually convinced of, and to constantly take on fresh challenges with a distinguished level of responsibility
• Excellent career development opportunities, supported by a spacious range of training and development courses
• Competitive remuneration (13 salaries plus vacation pay) and various additional benefits with a financially healthy company
• A minimum of 28 days of vacation, flextime, capital-forming benefits, company pension plan
• Company restaurant with everyday fluctuating, great-quality dishes to choose from as well as coffee bar
• Centrally located between the main train station and Jungfernstieg as well as subsidized public transportation
• Blended work model: 3 days a week at our headquarters in the heart of Hamburg and 2 days a week of mobile work
• Health and company sports programs (e.g. yoga, sailing, company doctor, etc.) as well as bicycle leasing

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