Senior Design Manager – Digital Delivery

Who are we?

Equinix is the world’s digital infrastructure company®, shortening the path to connectivity to enable the innovations that enrich our work, life and planet.

A place where bold ideas are welcomed, human connection is valued, and everyone has the opportunity to shape their future.

A career at Equinix means being at the center of shaping what comes next and amplifying customer value through innovation and impact. You’ll work across teams, influence key decisions, and help shape the path forward. You’ll find belonging, purpose, and a team that welcomes you—because when you feel valued, you’re empowered to do your best work.

Job Summary

This position sits within the Equinix Global Design and Construction team (Circa 300+ people) who deliver over 70 projects globally per year (in excess $4Bn annual capex). GDC’s Global Process and Optimisation team is accountable for the development and roll out of global design focused process and optimisation initiatives within our design and construction delivery team. The GPO team is also responsible for monitoring and reporting on the design KPIs, providing assistance to delivery teams and providing the Digital Data delivery process and conversion to our site operation teams.

The Senior Design Manager - Digital Delivery oversees the crucial link between Design & Construction and Operations, ensuring that digital spatial data is delivered in a way that enables Operations to function efficiently. The role involves managing the team that standardises, and centralises data across various platforms, while overseeing automated processes that support the operational environment. This role ensures that the digital data delivery team globally effectively deliver and optimise, seamlessly integration from design and construction into an operational site.

Responsibilities

Responsible for the management of the delivery and processes for Digital Data to the business and our operational teams across strategic global construction programs. Builds effective relationships with global stakeholders both providing and receiving the Digital Data.

Data Standardization and Delivery

• Ensure that digital data processes from design and construction is standardised and formatted to meet operational needs and aligned with key global stakeholders.
• Records and maintains the process documentation to provide a repeatable, timely & accurate service in the production of deliverables.
• Facilitates the smooth transition of data from project design to operational workflows.

Operational Support

• Work closely with Operations to ensure data is provided in a format that is easily accessible and functional for day-to-day operations.
• Act as the point of contact for resolving data-related issues that impact Operations.
• Provides training in the operation of VDC related updates and ensures demarcation of deliverables is clear amongst the stakeholder.

Automation and Process Management

• Manage virtual machines (VMs) that run critical batch processes, ensuring smooth and reliable data delivery.
• Oversee automation of data processes to streamline the flow from design to operational use.

Collaboration and Integration

• Collaborate with Design & Construction teams to ensure their data outputs align with operational requirements.
• Maintain close communication with Operations to ensure they are equipped with the necessary data for capacity and operational planning.

Continuous Improvement

• Proactively seek ways to improve data delivery processes, ensuring they meet the evolving needs of Operations.
• Stay updated on industry best practices to enhance the efficiency of digital data management.
• Monitors the global performance of the digital delivery team to meet defined SLAs and implement action improvement plans & processes, as required.

Project/Program Delivery

• Responsible for the team delivering companywide/regional digital delivery packages for construction projects.
• Responsible for implementing processes and procedures to aid in design and construction project controls and oversight.
• Manage the model quality health checks and external Project Team communication
• Track & record Digital Delivery progress across global projects

Resource Management (people, finances etc.)

• Responsible for resources to deliver the companies Digital Data Delivery for construction projects to Operations, including budget management/controls.
• Manages external consultants to provide adds-ins and drawing automation deliverables to improve efficiency.

Qualifications

• 10+ years experience preferred
• Experience in managing Digital Data Delivery, particularly in bridging design and operational workflows.
• Familiarity with CAD & Revit platforms, and spatial data management.
• Ability to manage and optimise automated processes, including Virtual machine oversight.
• Strong communication skills to lead the collaboration across departments and ensure alignment between design and operational needs.

Equinix is an equal opportunity employer. All applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with disability.

Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form.

Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.

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