Senior Global Program Manager - Business & IT Transformation (m/f/d)

Your Mission at CGM: As a leading provider of software solutions for healthcare, we operate in 19 countries and employ nearly 9,000 dedicated professionals. Align and implement a new customer-oriented organizational structure and target operating model into the IT landscape, creating the foundation for CGM's future way of working.
Establish master data governance and golden records across Customer, Product, Org/HR, and Vendor domains – the prerequisite for reliable processes, reporting, and analytics.
Drive end-to-end process harmonization with a focus on the full customer lifecycle and data management, increasing standardization before system implementation.
Oversee the implementation of SAP S/4HANA as core ERP platform and SAP CX Suite (Sales Cloud, Service Cloud) as CRM platform, following Clean Core principles and Fit-to-Standard methodology.
Build the enterprise data warehouse, analytics capabilities, and KPI framework that enable data-driven decision-making at all organizational levels.
Report directly to executive leadership as the single point of accountability for program delivery across integrated workstreams.
Demonstrated experience leading combined organizational and technology transformations, understanding that org design and master data must precede system implementation.
Deep expertise in ERP and CRM implementations, ideally SAP S/4HANA and SAP CX Suite, with a strong grasp of Clean Core principles and integration architecture.
Command of master data management, data governance frameworks, and financial controlling structures (profit centers, cost centers, intercompany flows).
Experience building enterprise analytics and performance management capabilities on top of transformed data foundations.
10+ years of professional experience, with 5+ years in enterprise program management. Exceptional academic background with a degree from a leading university in Business, Engineering, Computer Science, or a related field. PgMP, MSP, SAFe, or SAP Activate certification preferred. Fluent in German and English. Healthcare IT / MedTech experience a plus.
In addition to fully equipped workplaces, regular events such as summer parties and Christmas parties await you at our locations.
Our in-house canteen offers a selection of tasty and healthy dishes every day and we welcome you to our fully equipped fitness centre for weekly courses (online & offline).
We also offer corporate benefits, the option of a job bike, a company pension scheme and much more.
xwminpx Apply online now with your detailed application documents (including salary expectations and earliest possible starting date).