Senior Global Program Manager – Business & ITTransformation (m/f/d)

Your Mission at CGM: As a leading provider of software
solutions for healthcare, we operate in 19 countries and employ
nearly 9,000 dedicated professionals. You will work in a dynamic
and innovative environment, filled with exciting opportunities.
With your commitment and passion, you'll have the chance to make a
lasting impact.CGM Leverages AI: We are looking for people who are
inspired by the power of AI in eHealth, eager to shape
transformation, and curious at heart—ready to see how technology
can make healthcare smarter, easier, and better.Together, we are
shaping the future of healthcare. Become part of our mission and
make a difference - for a world where knowledge saves lives!Your
Contribution:Lead one of CGM's most important strategic
transformation initiatives – a multi-year, enterprise-wide program
that will fundamentally reshape how we operate, serve customers,
and scale globally.Align and implement a new customer-oriented
organizational structure and target operating model into the IT
landscape, creating the foundation for CGM's future way of
working.Establish master data governance and golden records across
Customer, Product, Org/HR, and Vendor domains – the prerequisite
for reliable processes, reporting, and analytics.Drive end-to-end
process harmonization with a focus on the full customer lifecycle
and data management, increasing standardization before system
implementation.Oversee the implementation of SAP S/4HANA as core
ERP platform and SAP CX Suite (Sales Cloud, Service Cloud) as CRM
platform, following Clean Core principles and Fit-to-Standard
methodology.Build the enterprise data warehouse, analytics
capabilities, and KPI framework that enable data-driven
decision-making at all organizational levels.Ensure business and
financial steering integrity through rigorous validation and
testing before go-live.Plan and execute phased multi-country
rollouts with country-specific localizations, managing dependencies
across legal entities and regulatory environments.Report directly
to executive leadership as the single point of accountability for
program delivery across integrated workstreams.What you bring
along:A proven track record of successfully delivering multiple
enterprise transformations of comparable scale – not as a
workstream lead, but as the accountable program leader.Demonstrated
experience leading combined organizational and technology
transformations, understanding that org design and master data must
precede system implementation.Deep expertise in ERP and CRM
implementations, ideally SAP S/4HANA and SAP CX Suite, with a
strong grasp of Clean Core principles and integration
architecture.Command of master data management, data governance
frameworks, and financial controlling structures (profit centers,
cost centers, intercompany flows).Experience building enterprise
analytics and performance management capabilities on top of
transformed data foundations.A track record of managing
multi-country rollouts across different legal and regulatory
environments, with clear understanding of localization
dependencies.The credibility to manage complex stakeholder
landscapes up to C-level, influencing high-stakes decisions and
driving accountability across workstreams.A leadership style that
balances governance rigor with execution speed, with a proven
ability to keep programs on track – or recover them.10+ years of
professional experience, with 5+ years in enterprise program
management. Exceptional academic background with a degree from a
leading university in Business, Engineering, Computer Science, or a
related field. PgMP, MSP, SAFe, or SAP Activate certification
preferred. Fluent in German and English. Healthcare IT / MedTech
experience a plus.What you can expect from us:Mobile work: Work
flexibly on the move two days a week and on site three days a
week.Attractive locations: In addition to fully equipped
workplaces, regular events such as summer parties and Christmas
parties await you at our locations.Development: Our in-house
academy and our portfolio of external co-operation partners will
support you in your further development.Health: Health is a
valuable asset for us. Our in-house canteen offers a selection of
tasty and healthy dishes every day and we welcome you to our fully
equipped fitness centre for weekly courses (online &
offline).More is always possible: The kindergarten on our CGM
campus in Koblenz helps our employees to organise their working day
even more flexibly. We also offer corporate benefits, the option of
a job bike, a company pension scheme and much more.Diversity is
part of CGM! We look forward to receiving your application
regardless of disability, gender, nationality, ethnic and social
background, religion, age, sexual orientation and
identity.Convinced? Apply online now with your detailed application
documents (including salary expectations and earliest possible
starting date).