Senior Key Account Manager (m/f/d)

Job Description

We are looking for a commercially minded and energised Senior Key Account Manager to lead a team of 4 and support growth in our Grocery & Department Store business at the LEGO Group! In the role you’ll be fully in charge of the respective scope of clients from yearly customer business planning to execution of activities and be proud of seeing your own working results coming to life at the POS.

Please note: This position will be based in our LEGO® Sales Office in Grasbrunn and will follow a hybrid working model with 3 days in the office and up to 2 days remotely. Relocation support is not offered.

Core Responsibilities

• Manage and develop a strategic key account, ensuring revenue growth, customer satisfaction, and successful implementation of tailored strategies.
• Lead, mentor, and develop a team of 4 employees, ensuring performance alignment, skill enhancement, and fostering a collaborative, high‑performing team culture.
• Deliver best‑in‑class account sales planning, with a focus on planning accuracy and ambitious planning through relevant activities throughout the year.
• Analyze sales data, market trends, and customer behaviors to find opportunities, address challenges, and continuously improve account performance.
• Build and maintain strong, strategic relationships with key account partners to ensure customer satisfaction and long‑term partnership success.
• Supervise the planning and execution of marketing campaigns, pricing models, and promotional activities to optimise visibility and sales.
• Lead negotiations for key contracts and agreements with our partners, ensuring terms align with company objectives and promote mutual growth.
• Coordinate with internal teams such as logistics, marketing, and customer development to ensure smooth operations and the effective execution of account strategies.

Play your part in our team succeeding!

We are a deeply professional sales team collaborating effectively across Europe Central (D‑A‑CH) to improve the business potential of the channel, whilst building the brand through engaging online and in‑store experiences targeting both consumers and shoppers.

Do You Have What It Takes

• Several years of experience in managing major accounts in the German Grocery, Drug trade landscape with demonstrated success in driving sales and profitability.
• First experience in leading and developing people, with a demonstrated ability to inspire, mentor, and drive high performance in a dynamic environment.
• Proven experience in account sales planning, Excel proficiency, a strong track record of driving account growth, and the ability to mentor and lead teams to achieve high planning accuracy while consistently pursuing ambitious goals.
• Expertise in combining market trends, sales performance & customer data to derive customer & channel strategies.
• Strong track record of negotiating favourable terms and maintaining productive relationships with key account customers.
• Ability to work cross‑functionally and effectively communicate strategies, goals, and performance updates to internal and external collaborators.
• Fluent German and English language skills.

Applications are reviewed on an ongoing basis. However, we do amend or withdraw our jobs and reserve the right to do so at any time, including prior to any advertised closing date. So, if you’re interested in this role we encourage you to apply as soon as possible.

What’s in it for you?

Here is what you can expect

Family Care Leave

We offer enhanced paid leave options for those important times.

Insurances

All colleagues are covered by our life and disability insurance which provides protection and peace of mind.

Wellbeing

We want our people to feel well and thrive. We offer resources and benefits to nurture physical and mental wellbeing along with opportunities to build community and inspire creativity.

Colleague Discount

We know you’ll love to build, so from day 1 you will qualify for our generous colleague discount.

Bonus

We do our best work to succeed together. When goals are reached and if eligible, you’ll be rewarded through our bonus scheme.

Workplace

When you join the team you’ll be assigned a primary workplace location i.e. one of our Offices, stores or factories. Our hybrid work policy means an average of 3 days per week in the office. The hiring team will discuss the policy and role eligibility with you during recruitment.

Children are our role models. Their curiosity, creativity and imagination inspire everything we do. We strive to create a diverse, dynamic and inclusive culture of play at the LEGO Group, where everyone feels safe, valued and they belong.

The LEGO Group is highly committed to equal employment opportunity and equal pay and seeks to encourage applicants from all backgrounds (eg. sex, gender identity or expression, race/ethnicity, national origin, sexual orientation, disability, age and religion) to apply for roles in our team.

The LEGO Group is fully committed to Children’s Rights and Child Wellbeing across the globe. Candidates offered positions with high engagement with children are required to take part in Child Safeguarding Background Screening, as a condition of the offer.

Thank you for sharing our global commitment to Children’s Rights.

Just imagine building your dream career. Then make it real.

Join the LEGO® team today.

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