Senior Principal Product Manager – Partner Experience & AI Platform (all genders)

As Senior Principal Product Manager (Head‑level IC), you will act as the horizontal steward of our end‑to‑end digital partner journey.

Responsibilities

• Horizontal Experience Stewardship – oversee the end‑to‑end digital partner journey, identify friction points, and coordinate cross‑functional efforts.
• AI Platform Strategy & Orchestration – define the vision for the central AI platform and build infrastructure such as LLM orchestration, agentic frameworks, and RAG patterns that enable intelligent automation.
• Ecosystem‑Led Infrastructure – drive platform evolution, ensuring modular, extensible infrastructure that integrates deeply with partner APIs and autonomous agents.
• Central Infrastructure Ownership – oversee the roadmap for key products, including the Partner Design System and the foundational technical infrastructure upon which partner‑facing applications are built.
• Executive Communication & Influence – act as a high‑bandwidth bridge between Engineering and leadership, translating complex technical trade‑offs into compelling business narratives.
• Leadership & Mentorship – coach and mentor junior product colleagues and contribute to the product craft leadership team in Partner Tech.
• Customer & UX Excellence – advocate for intuitive enterprise software and high‑quality digital experiences as a strategic differentiator.

Qualifications

• Systemic Platform Thinking – 10+ years of experience in high‑scale platforms, SaaS, or marketplaces with expertise in APIs‑as‑products and developer experience.
• AI‑Fluent Product Craft – deep technical knowledge of the Generative AI stack, LLM orchestration, agentic workflows, and the ability to move experimentation to production.
• Mastery of Influence – expert at driving alignment across complex organizations and managing high‑stakes change without direct line‑management authority.
• Technical Authority – capable of sparring with Principal Engineers on architecture while pivoting to commercial leadership discussions.

Benefits

• 27 days of holiday a year to start for full‑time employees (+1 day per calendar year up to 30 days)
• 2 paid volunteering days a year
• Hybrid working model with up to 60% remote per week; up to 30 working days a year work from abroad
• Employee shares program
• 40% off fashion and beauty products shipped by Zalando; 30% off Lounge by Zalando; discounts from external partners
• Relocation assistance (subject to prior agreement)
• Family services, including counseling and support
• Health and wellbeing options (wellhub, formerly Gympass)
• Mental health support and coaching available
• Training platform and biannual peer‑to‑peer review for development

We actively seek to reduce bias in hiring and employment processes, focusing on qualifications, skills, and contributions. We do not ask for personal details such as photo, age, or marital status.