Senior Retail Designer

At SumUp, we're on a mission to empower small businesses across the globe by providing a vast set of simple and affordable business tools to help them start, run, and grow their businesses.

As a Senior Retail Designer , you will shape how SumUp shows up in brick-and-mortar and marketplace environments—from structural packaging and in-store execution to 3D product visualisation.

This is a high-impact role where you will own key initiatives such as retail structural packaging, partnering closely with Hardware, Product, Marketing, and Logistics to deliver production-ready assets on time and to a high standard. You will combine strong packaging craft with senior‑level autonomy to turn complex, ambiguous input into clear recommendations that enable fast, informed decision‑making.

What You’ll Do

• Lead Retail & Packaging Design: Design cohesive retail journeys across physical and digital touchpoints, leading structural packaging design that balances shelf impact with production, sustainability, and compliance constraints.
• Drive Creative Production & 3D: Create high‑fidelity 3D renders and assets for all products, defining scalable workflows and standards for motion and central design teams.
• Execute Production‑Ready Assets: Deliver technical, vendor‑ready assets for packaging, displays, and digital storefronts (including Amazon) that meet all regulatory and channel specifications.
• Build Modular Systems: Evolve modular retail toolkits and visual standards that allow regional teams to localise assets efficiently while maintaining global brand consistency.
• Manage Stakeholders & Projects: Proactively manage high‑risk, high‑cost projects, providing clear visibility on timelines and risks to leadership while running structured feedback sessions.
• Champion Compliance & Strategy: Integrate local compliance regulations into master assets and act as a consultant for digital journeys to ensure a seamless end‑to‑end customer experience.

What Makes You Great For This Position

• Extensive experience in retail and structural packaging design, with a proven ability to deliver production‑ready assets across physical and digital environments.
• Advanced proficiency in 3D visualisation and rendering, with the ability to define standards and templates for scalable creative execution.
• Strong technical understanding of materials, fabrication, and vendor management, including the ability to resolve feasibility constraints early in the design process.
• Mastery of design systems and CMS/DAM tools to manage complex workflows, version control, and multi‑market templates.
• Senior‑level autonomy in scoping projects, prioritising competing tasks, and navigating ambiguity in a fast‑paced environment.
• Exceptional communication and storytelling skills, with the ability to frame technical challenges in commercially relevant terms for leadership.
• Collaborative mindset, skilled at partnering with Hardware, Engineering, and Marketing teams to bridge the gap between print and digital retail journeys.

Why you should join SumUp

• Opportunity to work with SumUppers globally on large‑scale fintech products used by millions of businesses worldwide, from our Berlin office. This involves an office‑first setup.
• Commitment to Diversity and Inclusion: be part of a workplace that values and promotes diversity, fostering an inclusive environment where everyone's perspectives are respected and embraced.