Senior Salesforce Consultant - Sales & Service Cloud (m/f/d)

Are you passionate about shaping customer experiences through Salesforce? Our consultancy is seeking a Senior Salesforce Consultant to join the growing team in Munich.In this role, you'll partner with clients to optimize business processes, design scalable Salesforce solutions, and deliver real business value.

Your Responsibilities:

• Engage with business stakeholders to understand objectives and translate them into Salesforce Sales & Service Cloud capabilities.
• Design tailored CRM solutions in collaboration with technical teams, ensuring alignment with best practices.
• Develop user stories, process flows, and functional documentation to support solution delivery.
• Facilitate system testing, end-user training, and change management activities to drive adoption.
• Act as a trusted advisor, guiding clients on how to maximize Salesforce to achieve their goals.

Your Background:

• 4+ years of hands-on Salesforce consulting experience, with a focus on Sales Cloud and Service Cloud.
• Solid knowledge of CRM strategy, requirements gathering, and business process optimization.
• Experience working in agile project environments, ideally in a consultancy setting.
• Strong communication and stakeholder management skills.
• Fluent in German and English.
• Based in or willing to relocate to Munich; occasional travel within the DACH region required.

What We Offer:

• Competitive compensation package with performance-based incentives.
• Flexible working arrangements (hybrid or remote within Germany).
• Opportunities for continuous learning and Salesforce certifications.
• A supportive consultancy environment with clear career progression.
• Exposure to diverse projects across industries.

Ready to take the next step in your Salesforce career? Apply now with your CV and become part of a consultancy where your expertise makes a real impact!

Cavendish (Recruitment) Professionals Ltd are proud to be an equal opportunity employer and we believe that inclusivity begins with the candidate experience.All qualified applicants will receive consideration for employment regardless of, gender, race, age, sexual orientation, religion, or belief.

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