Senior Travel & Expense Analyst EMEA

• Ways of Working: Onsite - This job is fully onsite.
• Employee Type: Employee
• Global Job Level (HCM): Professional 3 (9)

At Intuitive, we are united behind our mission: we believe that minimally invasive care is life-enhancing care. Through ingenuity and intelligent technology, we expand the potential of physicians to heal without constraints.

As a pioneer and leading company in the field of robotic-assisted surgery, we strive to foster an inclusive and diverse team, committed to making a difference. For more than 25 years, we have worked with hospitals and care teams around the world to help solve some of healthcare’s hardest challenges and advance what is possible.

Intuitive has been built by the efforts of great people from diverse backgrounds. We believe great ideas can come from anywhere—we strive to foster an inclusive culture built around diversity of thought and mutual respect. We lead with inclusion and empower our team members to do their best work as their most authentic selves.

Passionate people who want to make a difference drive our culture—our team members are grounded in integrity, have a strong capacity to learn, the energy to get things done, and bring diverse, real-world experiences to help us think in new ways. We actively invest in our team members to support their long-term growth so they can continue to advance our mission and achieve their highest potential.

Join a team committed to taking big leaps forward for a global community of healthcare professionals and their patients. Together, let’s advance the world of minimally invasive care.

Primary Function of Position:

In this role, you will be responsible for executing and enhancing all travel and expense processes, ensuring compliance with company policies, and streamlining travel and expense report handling. You will play a key role in governing process standards and driving improvements across Intuitive’s global travel and expense program. The ideal candidate will be committed to assisting EMEA employees with travel expense-related inquiries, possess strong expertise in corporate travel expense management, and have experience working with expense management platforms. While the primary focus of this position is on the EMEA, you will also collaborate and provide support for international regions as needed.

Roles and Responsibilities:

• Ensure efficient and accurate expense report processing.
• Support internal audits, compliance checks, related to T&E.
• Enforce company travel and expense policies, using a high degree of integrity, while utilizing systems like Concur and Appzen for process automation.
• Support timely processing of expense reports when needed, ensuring prompt payments and precise financial reporting.
• Administer and enhance the T&E system (e.g., Concur) by collaborating with 3rd party vendors (Appzen & Concur).
• Collaborate with various departments to resolve complex travel and expense report issues.
• Deliver training and support to employees related to T&E policies, procedures, and system usage.
• Analyze T&E activity data, generate reports to provide insights into user compliance, and regularly present on compliance to leadership.
• Serve as a 1st escalation point for complex T&E inquiries and exceptions. Make solid recommendations to Manager regarding resolution.

Required Knowledge, Skills, and Experience:

• Bachelor's degree with 2 to 5 years prior experience with corporate travel/expense management for a multi-billion/multi-national corporation strongly preferred.
• Solid analytical and problem-solving skills.
• Strong communication and interpersonal capabilities.
• Highly organized with attention to detail and the ability to manage multiple tasks.
• Proven leadership skills resolving highly complex travel related issues.
• Experience generating system reporting driving on time payments.
• Ability to translate policy and program design into measurable business results.
• SAP experience required; experience with Concur and Appzen strongly preferred.
• Business fluent in German and English