Senior UI/ UX Research (f/m/d)

For a project we are looking for a Senior UI/ UX Research (f/m/d).

Your tasks will be:

Lead UX research activities and document it in our Research repository

Prepare and animate workshops on functional framing, ideation and co-design with key stakeholders (business, IT, end-users, or even on an ad hoc basis for user tests and focus groups)

Collect insights into user needs, pain points, along with feedback throughout the project by implementing appropriate research methods (on-site observations, interviews, user tests, surveys, literature, etc.)

Create personas and experience maps through user research and data

Define the right interaction model and evaluate its success via measurable criteria

Identify business processes and use cases, define and formalize user journeys or make recommendations for improvement to existing journeys

Create storyboards, user flows, process flows and site maps to effectively communicate interaction and design ideas

Present ideas, concepts and design solutions to various stakeholders

Communicate design ideas and prototypes to UI Designers and Developers

Contribute to team efforts by actively participating in broader UX Chapter activities such as feedback sharing sessions and knowledge sharing

Following Know-how is required:

7 years expertise in design thinking in context of agile projects

7 years expertise of qualitative and quantitative research methods

3 years’ experience with interaction design and information architecture

Ability to create lo-fidelity wireframes in Figma and user flows

Attention to details and works delivered in high standard

Proficient in design software (Figma) as well as presentation software (PowerPoint, Miro)

Ability to use a design system in Figma is a plus

Ability to use the research tool Condens is a big plus

Formal qualification (master’s degree, certification) in UX is required

Able to write processes, documentation (project related) and presentations

Language skill: fluent (C1) English is mandatory (to interact with users and conduct interviews and tests for instance). German, French or Dutch are a plus.

Order Type: Contract / Freelance

Location: Remote (60%)/ Berlin(40%)

Start: asap

Duration: (with option of contract extension)

If you are interested, please let us know your hourly rate (Remote / Onsite) and your availability. We are looking forward to your application quoting the reference-number 3675 to .

Our current job offers can be found via the following link: