Senior UX Content Writer - (Logistics, Rider) Fixed Term, Maternity Cover

Senior UX Content Writer - (Logistics, Rider) Fixed Term, Maternity Cover

As the world’s pioneering local delivery platform, our mission is to deliver an amazing experience, fast, easy, and to your door. We operate in around 65 countries worldwide powered by tech, designed by people. As one of Europe’s largest tech platforms, headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index. We enable creative minds to deliver solutions that create impact within our ecosystem. We move fast, take action and adapt. No matter where you're from or what you believe in, we build, we deliver, we lead. We are Delivery Hero.

We are on the lookout for a Senior UX Content Writer - (Logistics, Rider) Fixed Term, Maternity Cover to provide maternity leave coverage (August 2026 - November 2027) for our Rider Product Design Team – the team responsible for shaping the mobile app experience (iOS and Android) for riders all over the world, who use it to deliver to over 20M customers in 50 countries.

About the role

In this role, you will maintain and execute existing content systems to ensure a consistent rider experience across our global platforms.

In our Logistics Team, you’ll tackle high-impact challenges that make last‑mile delivery efficient, affordable, and sustainable. Your work will directly improve experiences for riders, end customers, and merchants across the globe. Each enhancement you contribute will help Delivery Hero optimize delivery operations, supporting expansion into new areas like grocery and retail.

If you are a creative problem solver who is hungry for a new adventure, an international workplace is waiting for you in the heart of Berlin!

Responsibilities

• Execute & maintain content: carry out content-related tasks while following the set toolkits, guidelines, and frameworks; maintain a consistent voice and tone across all rider touchpoints, adhering to existing style guides; and review and approve content updates within already established parameters.
• Provide regular operational support: host weekly content design office hours to provide immediate, hands‑on support for designers and product managers; handle day‑to‑day copy requests from 11 product squads; leverage existing Figma plugins and content automation tools to streamline workflows; and support ongoing projects using documented processes and templates.
• Assure content quality: conduct content reviews using established heuristics and quality checklists; ensure content follows existing design system components and patterns; and uphold content quality and consistency across all active projects.
• Collaborate across teams: partner with product, design, and engineering on in-flight projects; support existing cross‑functional workflows and processes; and participate in established design reviews and critique sessions.

Qualifications

• 3–5 years experience as a Content Designer, UX Writer, or similar role.
• Figma proficiency and experience working with design systems and component libraries.
• Ability to work effectively with existing frameworks and maintain consistency within established guidelines, rather than creating new ones.
• Strong collaboration skills working independently and alongside product teams.
• Excellent English writing and editing skills (other languages are a plus).
• Strong understanding of mobile app content principles.

Benefits

Ensuring you and all our Heroes are looked after, happy, and healthy is always on the menu. Because if you’re in good shape, then we’re in good shape.

Make the most of our hybrid working model and join the team for face‑to‑face connection and collaboration in our beautiful Berlin campus 2 days a week.

We offer 27 days holiday with an extra day on 2nd and 3rd year of service.

We will support you in developing yourself and your career growth opportunities: 1,000 € educational budget, language courses, parental support and access to the Udemy Business platform to explore a variety of online courses.

Get moving and release those wonderful, mind‑boosting endorphins: health checkups, meditation, gym & bicycle subsidy.

Cash. Dough. Cheddar. Whatever you call it, we’ll help you with it: employee share purchase plan, sabbatical bank, public transportation ticket discount, life & accident insurance, corporate pension plan.

The power of getting together over some food is unrivaled. Here are a few ways to help you do that: digital meal vouchers, food vouchers, corporate discounts, courses.

EEO Statement

We believe diversity and inclusion are key to creating not only an exciting product, but also an amazing customer and employee experience. Fostering this starts with hiring – therefore we do not discriminate on the basis of racial identities, religious beliefs, colour, national origin, gender identities or expressions, sexual orientations, age, marital or disability status, or any other aspect that makes you, you.

We encourage you to let us know if you need any accommodations or specific accessibility support to ensure a smooth interview experience—just let us know with an email to our inclusion officer at

Severely disabled applicants with equal qualifications will be given preferential consideration.

You're welcome to share your pronouns (he/she/they) right from the start so we can address you respectfully from our first contact.