Senior UX Researcher (German Speaker)

Stellenbeschreibung:

Mandatory Requirements

Native or C1-level German proficiency is required for this position, as you will be conducting in-depth user research directly with our German market.
A portfolio showcasing your work is required alongside your CV. Please be sure to include it with your submission, as we are unfortunately unable to process applications without one.

About The Opportunity

We are seeking a Senior User Researcher to deepen our understanding of user needs, attitudes, and motivations—shaping product strategy to create meaningful, customer-driven experiences that drive N26’s success. Our User Research team sits at the core of product development, ensuring every decision is grounded in deep user insights. We believe strong research drives both user and business success. This role offers the opportunity to conduct impactful research, influence how our organization leverages user insights, and shape the future of our products. You’ll grow, experiment, and make a lasting impact on both our team and the financial lives of our users.

In This Role, You Will

Identify key research opportunities that address critical knowledge gaps and influence both product and company strategy.
Design and execute multimethod research studies in all levels of complexity to uncover user needs, pain points, and behaviors, ensuring insights directly inform product decisions.
Synthesize findings into clear, actionable insights and effectively communicate them to cross-functional teams.
Partner closely with product managers, designers, and engineers to integrate research findings into product development.
Drive the growth and scalability of the research discipline within N26, mentoring junior researchers and refining processes and best practices.
Mentor and support team members in conducting research while maintaining high-quality standards across all research initiatives.

Background

What you need to be successful:

Degree in Human-Computer Interaction (HCI), Psychology, Anthropology, Social Sciences, Design, or a related field (or equivalent experience).
5+ years of experience conducting user research in product-driven tech companies.

Skills

Research Expertise. You master a range of research methods, including generative research, evaluative techniques, and rigorous survey design. Bonus if you can demonstrate knowledge of basic applied statistics and/or SQL.
Strategic Thinking. You thrive in ambiguity, breaking down unstructured questions into clear, actionable research plans that generate meaningful insights and drive key metrics and company goals.
Business Acumen. You understand product and business metrics deeply, aligning research insights to drive measurable impact on business objectives.
Collaboration and Influence. You build strong relationships across teams, champion user-centered approaches, and ensure research insights shape critical decisions.
Storytelling. You communicate insights in a compelling and structured way, driving engagement and inspiring stakeholders to take immediate action.
Adaptability and Growth. You continuously evolve with the discipline, embracing new tools, methods, and frameworks to stay at the forefront of impactful research.
Grit and Enthusiasm. You navigate fast-paced, ambiguous environments with resilience, tackling challenges head-on and pushing through uncertainty. You maintain a bias for action, ensuring progress even in unclear situations, while bringing energy that inspires teams and sustains momentum toward meaningful impact.
Language. English and German C1 or Native proficiency is a mandatory requirement, as this role conducts interviews and engages predominantly with users in the German market.
AI use. Comfortable experimenting with AI in your workflow.