Service Operation Intern - Germany

Your mission

Hello and a warm welcome here at Sungrow! We are seeking a Service Operation Intern to join our team in Munich. This role plays a key part in maintaining the operational backbone of our service center, providing essential administrative, billing, and documentation support to empower our engineers and clients.

Responsibilities

• Support service‑related invoicing processes, including invoice preparation and follow‑up, with a focus on warranty‑related scope.
• Support income allocation and monitoring.
• Maintain and update data in internal systems, assisting in tracking and consolidating operational data such as service activities and tickets, ensuring consistency and accuracy.
• Organize and maintain business documentation, ensuring proper structure and accessibility.
• Provide general operational support as required by the team.

Your profile

• Currently studying engineering, business administration, management, or related fields.
• Strong attention to detail and a structured way of working, especially when handling data and documentation.
• Familiarity with SAP, CRM, or similar systems is a strong plus.
• Understanding of different invoice types, service scopes, revenue logic, and invoicing cycles is a strong plus.
• Good communication and coordination skills in a cross‑functional environment.
• English at C1 level.
• Proficiency in Microsoft Office, especially Excel.

Why us?

• Opportunities for career advancement.
• A multinational team awaits you with plenty of European and trans‑European exchange.
• In the Technical Training team, you will have abundant opportunities to deepen your technical knowledge, grow rapidly, and thrive in an atmosphere that encourages innovation.
• Possibility for commercial knowledge increment on service content and training at our headquarters in Germany and visits to the R&D facility in China.