ServiceNow Technical Architect

Fresenius

is a global healthcare company headquartered in Bad Homburg v. d. Höhe, Germany. In fiscal year 2024, Fresenius generated €21.5 billion in annual revenue, employing approximately 175,000 staff (excluding Fresenius Medical Care).

The Technical Architect is accountable for the technical integrity of the platform, system performance, and cross-platform data and functionality, including integrations. They set development standards and drive the technical governance of the platform through robust controls and architecture boards.

Tasks

Technical evaluation of strategic and operational demands against the ServiceNow platform architecture, platform capabilities, and leading practices.

Provides guidance on, assists in establishing, and participates in technical governance processes.

Technical steering and governance of ServiceNow modules, applications, features, and data, inter-relationships, and integrations with other platforms

Collaborate on the design and implementation of a platform operating model that improves the likelihood of successful go-lives and end-user adoption.

Ensure the creation of solution designs that optimize out-of-the-box features and function,s and provide assurance that technical implementations adhere to best practice

Identify and manage dependencies between modules, applications, and features

Maintain broad and deep knowledge of product developments/releases to a suitable level to provide demonstrations and thought leadership.

Qualification

3 years of ServiceNow Architecture experience with appropriate certifications (e.g. CSA)

ServiceNow implementation and support experience for global enterprise-scaled organizations (ideally incorporating ITSM, SPM, ITOM, IntegrationHub)

Ability to understand and read scripts and APIs.

Excellent communication and senior stakeholder management skills

Able to prioritize time and workload in a complex, fast-moving environment

Proactive and motivated

Able to break down complex problems into sequential solutions, demonstrating value quickly

Additional information What we offer

An interesting and challenging area of responsibility with opportunities to make a real impact.

A modern working concept with flexible working hours and the option for a hybrid working module.

A wide range of training and development opportunities to support your professional growth.

A collaborative and knowledge-sharing culture that values teamwork and innovation.

Stable employment in a globally recognized company with an international environment.

An excellent teamwork culture and friendly atmosphere that fosters inclusion and respect.

Comprehensive benefits, including insurance coverage (Medical/Health) and additional perks.

Application information Name: Shreya Sinha Email: Name: Abhishek Deogaonkar Email:

*By applying for a job offer, you agree that only the country-specific labor law of the respective legal entity will be applied to the application process.

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