Spanish or Portuguese speaking Customer Service Specialist (m/f/d)

Spanish or Portuguese speaking Customer Service Specialist (m/f/d)

Beginn

Your responsibilities

• You are the first point of contact via phone or e-mail for our B2B customers in Spain or Portugal.
• As their competent partner, you will help them with all their questions related to orders and deliveries and support them in the best way possible.
• Your duties also include the acceptance of orders by phone and e-mail and the processing in our ERP system.
• Servicing our already registered dealers is your focus, but you also help to win new customers and interest them in a cooperation with Parts Europe.

You bring along

• You have already gained first professional experience in the areas of customer service, customer support, internal sales or similar.
• You share our passion for motorcycles, ATV/UTV, bicycles etc. and the associated products and accessories and bring along some technical knowledge about our products.
• Besides being fluent in Spanish or Portuguese, you have a professional level of English (written and spoken).
• You are open-minded, communicative and have a distinct service and customer orientation.
• Routine handling of the common MS Office programs and experience in using an ERP system roundyour profile.

What we offer

• A secure job in a constantly growing company.
• A multinational team with more than 300 colleagues from 48 countries and an agreeable working atmosphere within the Powersports industry.
• Flexible working times in full and part-time, modern working equipment and the possibility to work partly remote.
• Onboarding and support for new employees.
• Regular employee events, excursions, guided motorcycle tours and special sales events.
• Company bike leasing and a job ticket for the regional public transport.
• Company health management with organized health days, check-ups, group sports activities, contribution to fitness center membership fee, etc.

Are YOU interested?

We are looking forward to receiving your application!

We value diversity and therefore welcome applications - regardless of gender, nationality, ethnic and social origin, religion/belief, disability, age as well as sexual orientation and identity.