Sr. Manager Omnichannel & Digital

We are supporting our client, an innovative biotech company, in the search for an experienced Senior Manager Omnichannel & Digital .

In this role, you will drive the development and execution of an integrated omnichannel strategy, elevate the HCP customer journey, and work closely with cross‑functional teams across Commercial, Medical, and Field functions.

What You Will Do

• Build and execute a modern omnichannel engagement strategy across all HCP touchpoints
• Shape customer experience across digital channels, peer‑to‑peer formats, events, and field interactions
• Define KPIs, analyze performance data, and translate insights into action
• Collaborate with cross‑functional stakeholders and manage external partners
• Ensure consistent, compliant content across channels

What You Bring

• 5+ years’ experience in the biotech/pharma industry
• Strong background in Omnichannel, Digital Marketing & HCP Engagement
• Experience with platforms such as Veeva Vault
• Strategic mindset, strong project management skills, and a passion for customer‑centric engagement
• Experience in Rare Diseases, Allergy/Immunology, or Oncology is a plus

Why This Role Matters

You will directly shape a forward‑looking customer engagement model in a high‑impact environment, helping a fast‑growing biotech company transform how it connects with healthcare professionals.

Interested in a confidential conversation?

• Feel free to reach out! We are happy to share more details.