Strategic Marketing Manager (all genders) Marketing & Customer Experience

We are the leading provider of cybersecurity. We offer our customers consulting, solutions, and managed security services. With our managed detection & response and threat intelligence services in particular, we help detect threats, identify risks, and respond appropriately to incidents. In this way, we protect our customers' information assets and IT resources around the clock (24x7 continuous service delivery). With over 3,000 employees in 19 countries worldwide, we are always there when we are needed.

Global Strategy & Intelligence at Orange Cyberdefense connects threat, market, and customer insights to create opportunities, shape perceptions, and empower stakeholders. The goal is to strategically position Orange Cyberdefense and enhance its competitiveness.

We are looking for a Strategic Program Manager (all genders) to cover parental leave for the next 18 months (potentially 24 months).

In this interim role, you will manage a small team of marketers, graphic designers, and project managers, oversee the creation and publication of intelligence-based content, and support Orange Cyberdefense’s positioning as a cybersecurity expert.

Additionally, you will be responsible for leading key initiatives such as the Voice of Customer program to improve customer satisfaction, loyalty, and advocacy. You will collaborate closely with various teams to successfully execute strategic projects.

Key Responsibilities:

• Lead and develop a cross-functional team
• Contribute to the definition of the intelligence-led content strategy and roadmap, in collaboration with the Security Intelligence & Research team
• Joint planning & orchestration with Marketing, countries and Communications regarding intelligence-based publications schedule and approach.
• Contribute to the definition of the intelligence-led content strategy and roadmap, in collaboration with the Security Intelligence & Research team
• Oversee as Strategic Program Manager the production of webinars, publications, social media content, and promotional materials
• Ensure that content is relevant, appropriate, insightful, and aligns with the strategic goals, brand and editorial guidelines of Orange Cyberdefense.
• Support security expert engagement activities
• Manage the Voice of Customer program, including NPS measurement and Customer Advisory Board, preparing strategic direction and contents together with a Team of country and BU SPOCs
• Provide synthetic analysis of customer insights at operational and strategic levels
• Plan, budget, and manage projects aligned with strategic goals

Your Profile:

• Over 10 years of experience in strategic project management, marketing, or program coordination, preferably within cybersecurity, technology, or consulting sectors
• Bachelor’s degree in Business, Marketing, Engineering, or a related field
• Proven leadership experience managing cross-functional teams
• Excellent communication skills, including engagement with senior leadership
• Knowledge of cybersecurity trends is advantageous
• Strong organizational, planning, and problem-solving skills
• Business Fluent in English and ideally fluent in German