Strategic Solution Engineer - Manufacturing

Strategic Solution Engineer - Manufacturing

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About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we’re looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce’s core values at the heart of it all.

What is a Solution Engineer?

Also known as a “Presales Consultant,” “Sales Consultant,” or “Sales Engineer,” our team is looking for curious candidates with a real passion for technology to join our Solution Engineering team. We deliver strategies and solutions that fuel growth by capturing the C‑Suite’s mind share, budget, and wallet share in every account.

Your role as a Solution Engineer

The Solution Engineering team is organized into several industry and specialist teams based on industry. In this case we are looking for a Solution Engineer in our Manufacturing team.

Responsibilities

• Liaise with your sales counterpart on eye level to develop new/existing businesses or account strategy.
• Lead discovery sessions with your customers to understand/identify pain points as a basis to build an innovative solution based on the Salesforce technology stack.
• Clearly articulate the value of Salesforce to customers at all levels, examples include Administration/IT Staff, managers and “C” level executives.
• Create memorable positive experiences for your customers, using empathy, storytelling, immersive demo techniques, etc.
• Leverage your technical skills to build innovative “art of the possible” demo solutions and establish a trusted relationship to the technical stakeholders on the customer side.
• Orchestrate an extended Solution Consulting team while building e.g. Multi‑Cloud solutions for the customer.
• Use your business knowledge to identify Manufacturing challenges and trends and develop tailored Salesforce value propositions.
• Represent Salesforce during Marketing or Partner Events (e.g. Industry demos, industry specific discussions/use cases).
• Have a strong interest in growing your career and participating in our internal training programs and mentorship initiatives.

Personality Attributes / Experience

• Track record of presales / solution engineering, consultancy, product management or software delivery preferable in a context of complex enterprises.
• Understanding the unique business requirements of customers and translating/presenting those needs into a compelling vision and roadmap for our customers.
• Solid oral, written, presentation, communication and relationship skills.
• Good and empathetic listener, laser focused on customer success.
• Proven time management skills in a dynamic team environment.
• Ability to work as part of a team to solve problems in dynamic, energizing environments.
• Inquisitive, practical and passionate about technology.
• Mindset of curiosity: likes to be the first to know something and why and how things happen.
• Good at explaining ideas and finding ways to keep people’s attention.
• Willing and able to travel.
• Related Bachelor’s degree or relevant work experience.
• Fluent German & English.

Preferred Qualifications

• This role is focused on the Manufacturing industry so prior experience in this vertical is preferable but not mandatory.
• Experience with Salesforce or other leading business applications is preferred.
• Minimum of 8 years working experience with large‑scale, high‑volume SaaS, PaaS, or other cloud provider environments.

Accommodations

If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. We warmly invite applications from individuals with a severe disability status (Schwerbehinderung). Salesforce is committed to equality and creating a workplace that reflects society. We set ambitious goals for representation, emphasize accessibility and inclusion, and continuously learn and improve.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non‑discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.