System Analyst – OnBase

Job Title: System Analyst – OnBase

Job Location: Remote (EST or CST only)

# Positions: 1

Employment Type: W2

Duration: Long Term

Work Eligibility: All Work Authorizations are Permitted – No Visa Transfers

Key Technology: Systems Analysis, Visio or LucidChart, JIRA, Agile

Job Responsibilities:

• Analyze End-to-End RIMs process including integrations with other systems and their associated workflows. Identify and document all functionalities and business processes supported by the system.
• Collaborate with stakeholders, including business users, IT teams, project managers and Product Management to gather requirements and understand operational dependencies on OnBase.
• Conduct interviews and workshops with end-users to capture detailed requirements and pain points related to OnBase functionalities.
• Evaluate the technical architecture of OnBase Service Flows, including integrations with other systems and data dependencies.
• Identify and document potential gaps or areas of functionality that would be considered in OnBase upon retiring RIMs.
• Propose alternative solutions or migration strategies to mitigate the impact of retiring RIMs, ensuring continuity of critical business processes.
• Work closely with technical teams to translate business requirements into technical specifications and implementation plans.
• Create detailed documentation, including system diagrams, process flows, and impact analysis reports.
• Participate in testing and validation of proposed solutions to ensure they meet business requirements and are scalable and efficient.
• Provide support during implementation and post-implementation phases, including user training and troubleshooting.

Skills and Experience Required:

Required:

• Proven experience (3-5 years) as a Systems Analyst or similar role, with a focus on analyzing and documenting enterprise systems.
• Strong analytical skills with the ability to understand complex workflows and business processes.
• Experience with document management systems like OnBase and understanding of Service Flow configurations.
• Knowledge of system analysis techniques, including requirements gathering, process modeling, and impact assessment.
• Ability to communicate effectively with technical and non-technical stakeholders at all levels of the organization.
• Strong organizational skills and attention to detail to manage multiple priorities and meet deadlines.
• Proficiency in creating technical documentation and diagrams using tools such as Visio or Lucidchart.
• Experience in healthcare and an understanding of healthcare revenue cycle management and terminology
• Able to take workflows from OnBase and move to other tools
• Can reverse engineer code
• Able to perform gap analysis of code.

Desired:

• Experience with Agile methodologies and project management tools (e.g., JIRA)
• Education
• Bachelor’s degree in Computer Science, Information Systems, or a related field; Master’s degree is a plus.