Teamlead Back Office Operations (f/m/x)

ZEISS Corporate Research and Technology (CRT) supports the business divisions with technology developments along the product roadmaps, and contributes to the development of innovative products.

Furthermore, we assist the business units in understanding which technologies will be relevant to them and to the entire ZEISS group tomorrow.

To fulfill this mission, effective and efficient business operations are necessary, in order to best support our employees, managers and projects in administrative and procedural matters.

Your Role

• In your role as team head, you are responsible for leading a team (approx. 8 persons) both professionally and disciplinarily
• You develop the team members according to the requirements and promote collegial collaboration within your team, within CRT, and with other areas at ZEISS
• You will ensure proper operation and further development of CRT’s administrative business processes, necessary competencies, methods and tools, particularly in the light of current AI developments and the emerging deployment of agentic automation
• You orchestrate collaboration between various locations and departments to ensure cohesive and streamlined operations
• You will develop and implement strategies to enhance our administrative operations and drive excellence, in alignment with the requirements and the mission of CRT

Your Profile

• You hold a bachelor's degree in Business Administration, Operations Management or a related field, or have a similar educational background
• You have at least 5 years of professional experience in administrative operations, in back-office-like environments, as senior executive assistant, or in similar functions
• You bring leadership skills that you have acquired through (initial) experience in the management or steering of diverse teams and/or projects
• First experience with the useage and integration of AI based tools in the context of administrative tasks and business processes
• You are pragmatic and results-oriented, combined with analytical and organizational skills, ideally complemented by experience in process development
• Affinity for modern IT technologies, including familiarity with SAP software suite
• You have very good spoken and written communication skills both in German and English, with the ability to structure and convey complex information clearly
• You are characterized by a very reliable and structured working style, complemented by strong interpersonal skills and cohesive team spirit

Your ZEISS Recruiting Team

Friederike Kirklar-Harms