Technical Integrations Consultant

Overview

DeepL is a global AI product and research company focused on building secure, intelligent solutions to complex business problems. Over 200,000 business customers and millions of individuals across 228 global markets today trust DeepL's Language AI platform for human-like translation, improved writing and real-time voice translation.

Founded in 2017 by CEO Jaroslaw “Jarek” Kutylowski, DeepL now has over 1,000 employees and is supported by investors including Benchmark, IVP, and Index Ventures. Our goal is to become the global leader in trusted, intelligent AI technology, building products that drive better communication, foster connections, and create a meaningful impact. To achieve this, we need talented people like you to join our journey. If you’re ready to shape the future of AI and grow your career in a fast-moving, purpose-driven environment, DeepL is your next destination.

What Sets Us Apart

What sets us apart is our blend of cutting-edge AI technology, meaningful work, and a culture where people thrive. We’re a team of innovators, researchers, and creators driven by a shared purpose to unlock human potential by making work simpler, smarter, and more connected.

When we share what it’s like to work at DeepL, the reactions are overwhelmingly positive. This might be because of our technology that helps millions of people and businesses communicate and work better every day, or because of the trust, curiosity, and care that shape our culture.

Being part of DeepL means joining a team dedicated to innovation, growth, and well-being. Discover more about life at DeepL on LinkedIn, Instagram, and our Blog.

Role Overview

The successful candidate will join our Technical Solutions Management team supporting enterprise customers implementing the DeepL platform. This is a highly technical, customer-facing role suited to candidates with a background in Technical Solutions/Consultants, Software Engineering, Solutions Engineering, or Technical Implementation. You will partner closely with Customer Success and Onboarding teams to resolve complex technical challenges during customer implementations and expansions. Each engagement may involve configuring authentication systems, debugging API integrations, or advising customers on how to embed DeepL within their existing technical architecture.

Responsibilities

• Be the trusted technical advisor to prospects and clients, consulting with them on their strategic vision with the DeepL solution
• Translating business requirements into technical solutions, and translating complex technical concepts into simple language
• Troubleshoot challenges that customers experience as they set up their systems
• Support the technical relationship with our customers to drive confidence and satisfaction by delivering technical information and recommendations
• Develop, manage and deliver tools, collateral and an enablement approach (in collaboration with Product Marketing and Enablement) to ensure that the Customer team maintain their technical knowledge, allowing us to provide an effective and scalable support model to the Customer organisation
• Good understanding of what functionalities and capabilities customers will need in the future, and bring this feedback to the product teams for evaluation

Qualifications

• Fluent in German and English.
• Strong work experience in a post-sales / implementation / professional services role from within the SaaS industry.
• Essential technical knowledge includes:
• REST APIs
• SSO frameworks - Entra ID (Azure) experience preferred - SCIM knowledge desirable
• Deployment support - eg. browser extension deployment - Intune - GPO
• Ability to rapidly learn, understand, and work with emerging technologies, methodologies, and solutions
• Proven success leading technical, multi-stakeholder implementations on time and within scope
• Demonstrated ability to resolve issues efficiently while maintaining strong customer relationships
• Excited about joining a scale-up where not everything is figured out. We move fast and are actively building the playbook, and we must shift priorities and adapt dynamically to new situations

What We Offer

• Diverse and internationally distributed team: joining our team means becoming part of a large, global community with people of more than 90 nationalities. We\'re more than just colleagues; we\'re a group of professionals with a shared mission to connect diverse cultures. Our global presence is growing—we\'ve doubled in size nearly every year, with employees based in the UK, Germany, the Netherlands, Poland, the US, and Japan, and we continue to expand our network.
• Open communication, regular feedback: as a language-focused company, we value clear, honest communication, smooth collaboration, direct and actionable feedback, and a growth mindset.
• Hybrid work, flexible hours: hybrid work with in-office days twice a week, flexible hours and coordination across locations and time zones.
• Virtual Shares: ownership mindset in every role with a stake in DeepL\'s growth.
• Regular in-person team events and monthly full-day hacking sessions to foster collaboration and initiative.
• 30 days of annual leave (excluding public holidays) with access to mental health resources.
• Competitive benefits tailored to location to support you wherever you are.

If this role and our mission resonate with you, apply and let\'s discover your potential together. We are an equal opportunity employer. You are welcome at DeepL for who you are.