🚀 Technical Support Engineer – Network Security

Location: Germany (Remote / Hybrid Options)

Salary: Up to €120,000 basic + competitive package

Exclusive role with Stealthwatch

Stealthwatch is proud to be working exclusively with a global leader in network security as they continue to expand their European technical team. We are seeking an experienced Technical Support Engineer to join their high-performing organisation and play a key role in supporting enterprise clients across the region.

The Role:

• Provide advanced technical support for enterprise customers, troubleshooting complex network security issues.
• Act as a subject matter expert across cutting-edge network monitoring, detection, and threat response solutions.
• Work closely with engineering and product teams to escalate, replicate, and resolve technical challenges.
• Deliver world-class customer experience with proactive communication and ownership of cases.

What We’re Looking For:

• Strong background in networking (TCP/IP, routing, switching) and security technologies (firewalls, IDS/IPS, SIEM, etc.).
• Hands-on experience supporting network monitoring / threat detection tools.
• Proven track record in technical support, escalation engineering, or customer success within a vendor environment.
• Excellent communication skills – able to explain complex issues clearly to both technical and non-technical stakeholders.
• Fluent in English (German language skills a plus).

What’s On Offer:

• Up to €120,000 basic salary + package
• Opportunity to work with a global leader at the forefront of network security innovation.
• A supportive, growth-oriented environment with career development pathways.
• Flexible working arrangements.