Technology Support Specialist

Location: Spangdahlem Air Base, Germany

Estimated Hours: 8–20 hours per week (Up to 1,040 hours annually)

Work Schedule: Monday–Friday, 0800–1600

Key Responsibilities:

• Provide hardware and software support for computers, servers, peripherals, and classroom technology.

• Administer Windows, Windows Server, Hyper‑V, and Linux systems.
• Maintain enterprise Wi‑Fi and network infrastructure (including Ubiquiti).
• Implement new hardware/software systems and support system upgrades.
• Ensure data backup, system security, and compliance with DoD/Air Force regulations.
• Troubleshoot and resolve IT issues; respond to emergencies within 2 hours.
• Maintain IT documentation, system diagrams, and equipment tracking.
• Safeguard government property and secure facilities/equipment.
• Advise the Education Service Officer on IT improvements and purchases.

Minimum Qualifications

• Experience: Minimum five (5) years of experience in hardware and software support within a networked enterprise environment
• Experience with:
  • Microsoft Windows and Windows Server administration
  • Microsoft Hyper‑V virtualization
  • Linux deployment and administration
  • Enterprise Wi‑Fi network management
  • DoD/Air Force computer security regulations
• Current CompTIA Security+ certification
• Ability to provide three professional references
• Strong troubleshooting, documentation, and communication skills