Trading Operations Manager

Your mission

As a Trading Operations Manager , you will ensure that negotiated and booked steel trades are executed flawlessly from order confirmation to delivery to invoicing and payment. Working closely with the Sales Team, logistics partners, and finance, you will own the operational backbone of our trading business.

This is a hands‑on, execution‑heavy role in a fast‑paced environment. You will coordinate logistics, manage documentation, handle invoicing and payments, and proactively resolve issues when things don’t go as planned. Your work directly impacts customer satisfaction, cash flow, and the reliability of our trading operations.

If you enjoy taking ownership, working with many moving parts, and making sure complex processes run smoothly every day, this role is for you.

What you will do

• Book orders in our ERP system and issue accurate order confirmations

• Source logistics quotes and coordinate steel & metal deliveries within Europe (truck, rail) and to export markets (sea)

• Work with factoring partners to ensure deal financing when required

• Issue outgoing invoices, process incoming invoices, track payments, and follow up on overdue receivables

• Support statutory reporting (VAT declarations, Intrastat)

• Maintain and expand a reliable network of logistics partners across Europe

• Improve and automate operational workflows to reduce manual work and increase stability

Your profile

• 3+ years of hands‑on truck logistics experience

• Experience in trading operations or B2B operations for physical goods

• Strong understanding of payment terms and receivables management

• Familiarity with B2B invoicing processes

• Experience with truck and ship logistics, including incoterms and risk transfer

• Very high attention to detail and documentation accuracy

• Advanced Excel / Google Sheets skills and ability to work with large datasets

• Ability to work under time pressure while maintaining accuracy

• Structured, calm problem‑solving approach

• Proactive communicator who escalates risks early and keeps stakeholders aligned

• Excellent verbal and written communication in English and German

Nice-to-haves

• Knowledge of customs procedures

• Experience with VAT triangulation schemes

• Interest in improving and automating operational workflows

Why us?

• Own a critical part of the trading value chain with real impact on customers and revenue
• High‑responsibility execution role with end‑to‑end exposure to trading operations
• Steep learning curve across logistics, finance, compliance, and internal tools
• Fast‑paced, collaborative environment with short decision paths
• Hybrid work setup
• Urban Sports Club subsidy or BVG Ticket subsidized
• Beautiful office in Prenzlauer Berg, Berlin
• Regular team events, company breakfasts, and Friday drinks

About us

We are a Berlin‑based startup that has successfully established a leading digital‑first trading company for industrial metals across Europe.

The multi‑billion‑euro metal trading industry is operated on Excel, PDF and Email. Our mission is to integrate smart technology and data to drive every decision, transaction, and workflow in the steel industry. Our technologies & services increase liquidity, accelerate transactions, reduce scrapping rates and enhance trading convenience for hundreds of steel and metal distributors across Europe.