Warehouse Operations Manager

Overview

JINGDONG Logistics (JD Logistics), part of JD.com, is a technology-driven supply chain and logistics solutions provider. We operate end-to-end logistics services, including warehouse management, line-haul transportation, last-mile delivery, bulky items logistics, cold chain, and cross-border operations. Our network emphasizes automation, smart fulfilment, and data intelligence to deliver speed, reliability, and precision.

Responsibilities

• Warehouse Process Optimization and Efficiency Improvement: Analyze operational workflows across warehousing activities (inbound, inventory management, outbound) to optimize facility layout, work routing, and equipment deployment. Implement automation solutions to enhance space utilization and labor productivity while reducing operational costs and ensuring seamless warehouse operations.
• Inventory Management and Cost Control: Develop inventory control strategies by monitoring key metrics including turnover rates and accuracy levels. Optimize stock composition while addressing slow-moving and abnormal inventory items. Coordinate storage resource allocation to manage warehousing expenses (labor, space, equipment) and improve both inventory health and cost efficiency.
• Team Management and Standardization: Oversee daily warehouse team operations by establishing work standards and training programs to enhance operational competencies and compliance awareness. Drive implementation of standardized processes while developing quality monitoring systems to ensure operational safety and service excellence.
• Data-Driven Operations and Cross-Functional Collaboration: Analyze warehouse performance data (timeliness, costs, quality metrics) to develop and implement continuous improvement initiatives. Partner with logistics, sales, and other departments to align supply chain resources, resolve operational issues, and maintain effective coordination between warehousing and broader business objectives.
• Industry-Specific Capability Development and Innovation: Design specialized warehousing solutions (e.g., for cold chain or bulky items) by establishing standard operating procedures and cost benchmarks. Stay current with industry advancements to implement innovative technologies and management approaches that drive intelligent warehousing development and competitive differentiation.

Equal Opportunity

JINGDONG Logistics is committed to building a diverse and inclusive workplace where everyone can thrive. We are proud to be an equal opportunity employer and make all employment decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, veteran status, or any other protected characteristic.