Certifications - PLEASE APPLY IF YOU HAVE ALL THESE certification :

Must possess InfoComm International Certified Technology Specialist – General (CTS) certification.
BA/BS in a technology-related field is desired but not required.
Must complete mandatory Government training including Antiterrorism (AT) Level I, OPSEC, and iWATCH training within 30 days of hire.
Must maintain Secret Security Clearance throughout the duration of the contract.
Provide technical support to the Government with on-site support across system administration, web administration, software maintenance, hardware installation, software installation, diagnostics, troubleshooting, resolution, and training.
Create, update, and maintain documentation for record-keeping including Continuity Books detailing troubleshooting steps and operational procedures.
Maintain IT Incident tickets documenting level of work performed before ticket closure and communicate ticket timelines through proper ticket documentation.
Perform duties as Audio Visual Systems Engineer supporting Audio, Visual, Lighting and Videoconferencing (AVL‑VC) systems.
Ensure the COR is informed within four (4) hours of any AVL‑VC systems that are unable to perform as designed.
Provide sustainment and operational support for approximately 425 classrooms, conference rooms, and auditoriums, including rooms with videoconferencing equipment.
Provide operational support for projection systems, displays, sound systems, lighting systems, control systems, and videoconferencing equipment across the installation.
U.S. Citizenship is required.
Primary duty station is Fort Sill, OK; however, occasional travel or secondary coverage at Fort Hood, TX may be required, including support during weekends or evenings when mission requirements dictate.

Technical Experience

Minimum 10+ years of experience in the design, development, implementation, installation, operations, and sustainment of AVL‑VC systems for both large and small facilities.
Experience configuring AV systems and equipment including Crestron, AMX, Extron, Biamp, matrix mixers, and switchers.
Minimum 10+ years of verifiable experience with Digital Sound Processors (DSP), digital projection systems, digital display systems, and control system equipment installation and operations.
Ability to troubleshoot wired and wireless data networks supporting AVL‑VC systems and develop problem statements for network support staff when required.
Experience performing Needs Assessment Analysis, site surveys, conceptual system designs, and cost estimates for technology systems across facilities.
Ability to work with G6 and Mission and Installation Contracting Command (MICC) to provide technical input supporting technology procurement and system upgrades.
Ability to read and interpret architectural plans and schematic line drawings.
Intermediate proficiency in Microsoft 365 applications including Outlook, OneDrive, Word, Excel, PowerPoint, OneNote, SharePoint, Teams, Viva Engage, and Access.
Ability to walk, stand, kneel, squat, bend, lift, and push while performing technical work tasks.
Ability to lift and transport equipment up to 50 pounds.
Ability to work at heights such as catwalks or lifts and work in dimly lit environments or tight technical spaces.
Excellent visual acuity and hearing required.
Strong written and verbal communication skills.
Must understand, speak, read, and write the English language.

Responsibilities

Perform duties as Audio Visual Systems Engineer and support AVL‑VC systems across the installation.
Provide sustainment and operational support for approximately 425 classrooms, conference rooms, and auditoriums, including videoconferencing systems.
Support projection systems, displays, lighting, sound systems, control systems, and videoconferencing technologies.
Cover down on Audio Visual Specialist duties as required based on Government needs.
Develop plans for installation‑wide AVL‑VC sustainment, operations, and enhancements, including conceptual designs and cost estimates.
Participate in planning meetings for large special events to determine AVL‑VC user requirements and develop event support plans for COR review.
Support major events by operating AVL‑VC systems or providing technical guidance to operators to ensure systems function as designed.
Configure and maintain AV systems and equipment including Crestron, AMX, Extron, Biamp, matrix mixers, and switchers.
Provide user training on proper operation and maintenance of AVL‑VC systems.
Troubleshoot wired or wireless networks supporting AVL‑VC systems and coordinate with network support teams to resolve issues.
Perform Needs Assessment Analysis and site surveys for organizations across the installation requiring technology systems.
Develop conceptual system designs and cost estimates based on needs assessments.
Provide technical input to support Request for Quote (RFQ) development for required technology systems.
Provide technical support coordinating with Mission and Installation Contracting Command (MICC) during system acquisition or upgrade projects.
Maintain daily logs of work performed.
Create SharePoint tickets for each classroom issue reported and generate FCP or AESMP tickets when required.
Provide monthly reports to the COR outlining completed and pending work on the first normal duty day of each month.
Propose a work log format for COR review and approval within 30 days of task order award.
Sustain and operate Senior Leadership AVL‑VC systems to ensure they perform as designed at all times.
Repair Senior Leadership AVL‑VC systems within five (5) working days of notification or obtain COR‑approved delay if necessary.
Support Senior Leadership systems including those located in:

Commander’s Conference Room – Building 455
Regimental Conference Room – Building 455
Reimer Conference Center – Building 730
Kerwin Auditorium – Building 730

Sustain and maintain non‑Senior Leadership AVL‑VC systems across the installation.
Repair non‑Senior Leadership systems within ten (10) calendar days of notification or obtain COR‑approved delay when required.
Acknowledge all assigned incident tickets within 24 hours and provide resolution within 48–72 hours in accordance with support service level requirements.

Certifications

Must possess InfoComm International Certified Technology Specialist – General (CTS) certification.
BA/BS in a technology‑related field is desired but not required.
Must complete mandatory Government training including Antiterrorism (AT) Level I, OPSEC, and iWATCH training within 30 days of hire.
Must maintain Secret Security Clearance throughout the duration of the contract.

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