Providing support to our users on existing solutions within our software landscape, focusing on finance applications and integration, such as Microsoft Dynamics '365 Business Central and Eye-Share.
Managing and coordinating support requests via an in-house ticket system as well as in collaboration with software vendor support teams.
Translating requirements from the business into practical solutions together with the Product Manager.
Supporting the Product Manager with the implementation of new tools features, and integration.
Becoming a specialist in using the tools most efficiently and in line with business requirements.
Occasionally deliver product training sessions to colleagues and new-joiners.
Coordinating and managing small projects, ensuring timely delivery and effective stakeholder communication.
Building and maintaining a knowledge base for the team as well as for our users,
Coordinating and managing small projects, ensuring timely delivery and effective stakeholder communication.
Working with Microsoft 365 tools (e.g. Teams, SharePoint, Planner) and supporting the improvement of collaboration and information flows around finance processes.

Excellent communication skills as well as fluency in English and German is required.
You enjoy digging into issues to understand the root cause instead of fixing the symptoms.
You are a team player and enjoy working in a solution-driven way and bring a good balance of flexibility and focus.
You are eager to learn and bring high level of self-iniative and ownership to the table.
Prior finance background is not required, but curiosity and an interest in finance topics are essential. Knowledge of accounting, controlling, reporting, or IT fundamentals is a plus.

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Oldendorff Carriers GmbH & Co. KG