Product Specialist - Business Administration (m/f/d)

• Providing support to our users on existing solutions within our software landscape, focusing on finance applications and integration, such as Microsoft Dynamics '365 Business Central and Eye-Share.
• Managing and coordinating support requests via an in-house ticket system as well as in collaboration with software vendor support teams.
• Translating requirements from the business into practical solutions together with the Product Manager.
• Supporting the Product Manager with the implementation of new tools features, and integration.
• Becoming a specialist in using the tools most efficiently and in line with business requirements.
• Occasionally deliver product training sessions to colleagues and new-joiners.
• Coordinating and managing small projects, ensuring timely delivery and effective stakeholder communication.
• Building and maintaining a knowledge base for the team as well as for our users,
• Coordinating and managing small projects, ensuring timely delivery and effective stakeholder communication.
• Working with Microsoft 365 tools (e.g. Teams, SharePoint, Planner) and supporting the improvement of collaboration and information flows around finance processes.

What you bring along:

• Excellent communication skills as well as fluency in English and German is required.
• You enjoy digging into issues to understand the root cause instead of fixing the symptoms.
• You are a team player and enjoy working in a solution-driven way and bring a good balance of flexibility and focus.
• You are eager to learn and bring high level of self-iniative and ownership to the table.
• Prior finance background is not required, but curiosity and an interest in finance topics are essential. Knowledge of accounting, controlling, reporting, or IT fundamentals is a plus.