Influenced by Monaco and the South of France, APM Monaco is a contemporary and endearing fashion jewellery brand with a touch of Monegasque elegance.

Named after its founder Ariane Prette, APM Monaco was created in 1982. In 2012, the Prette family decided to focus on silver jewellery with a cutting-edge design, while continuing to perpetuate Ariane's legacy.

With over 400 points of sale already, APM Monaco is continuing to expand and has many plans to open new stores around the world.

APM MONACO is recruiting a Store Manager for our shop in Köln!

Achieving turnover targets
Analyse sales reports and data to determine business needs and implement strategies
Motivate team members and ensure understanding of KPIs in order to improve individual and collective performance
Collaborate with the marketing team
Ensure the quality of customer service
Ensure that the team maintains communication with customers
Resolve customer complaints and support decisions made by sales advisers

Operations

Ensure the maintenance, presentation and organisation of the shop
Ensure payment procedures are followed
Monitor expenditure on blinds
Set up staff schedules as required
Manage the inventory and ensure that staff adhere to procedures and are trained in the use of the POS.
Maintain good communication with members of the company and other blinds
Improving and maintaining merchandising guidelines
Ensuring that the store is clean, organised and complies with management guidelines
Work with the logistics and marketing teams to ensure that the store's assortment is correct
Identify and communicate defective products as quickly as possible
Communicate stock requirement

Human Resources

Participate in the recruitment, training and development of staff
Develop and monitor training programmes
Evaluate the performance of each staff member and provide constant feedback to improve performance
Helping to resolve HR problems
Ensuring that professional image and standards are respected and reflect the brand image

Influenced by Monaco and the South of France, APM Monaco is a contemporary and endearing fashion jewellery brand with a touch of Monegasque elegance.

Named after its founder Ariane Prette, APM Monaco was created in 1982. In 2012, the Prette family decided to focus on silver jewellery with a cutting-edge design, while continuing to perpetuate Ariane's legacy.

With over 400 points of sale already, APM Monaco is continuing to expand and has many plans to open new stores around the world.

APM MONACO is recruiting a Store Manager for our shop in Köln!

Sales

Achieving turnover targets
Analyse sales reports and data to determine business needs and implement strategies
Define individual objectives for sales advisers
Motivate team members and ensure understanding of KPIs in order to improve individual and collective performance
Collaborate with the marketing team

Customer service

Ensure the quality of customer service
Ensure that the team maintains communication with customers
Resolve customer complaints and support decisions made by sales advisers

Operations

Ensure the maintenance, presentation and organisation of the shop
Ensure payment procedures are followed
Monitor expenditure on blinds
Set up staff schedules as required
Manage the inventory and ensure that staff adhere to procedures and are trained in the use of the POS.
Maintain good communication with members of the company and other blinds

Visual Merchandising

Improving and maintaining merchandising guidelines
Ensuring that the store is clean, organised and complies with management guidelines
Work with the logistics and marketing teams to ensure that the store's assortment is correct
Identify and communicate defective products as quickly as possible
Communicate stock requirement

Human Resources

Participate in the recruitment, training and development of staff
Develop and monitor training programmes
Evaluate the performance of each staff member and provide constant feedback to improve performance
Helping to resolve HR problems
Ensuring that professional image and standards are respected and reflect the brand image

Requirements

Profile sought:

You love APM Monaco!
You have solid experience as a Store Manager
You have experience in luxury/fashion retail and visual merchandising
You are fluent in English
You know how to analyse sales reports and react quickly
You have strong communication and organisational skills
You are flexible in terms of working hours (evenings, weekends and public holidays)

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