At Aquarius Gaming, LLC , we don’t just offer jobs — we build careers. In a business that’s often about flash, we’re the real deal. With a diverse portfolio of hospitality, gaming, and entertainment properties, we’re powered by people who are passionate, reliable, and ready to make an impact. Whether you’re just starting out or looking to take your career to the next level, you’ll find real opportunities here — and a team that’s as invested in your success as you are.

Job Description Summary:

Summary:
As the Surveillance Manager, you play a critical role in safeguarding the integrity, safety, and reputation of the organization. You are responsible for the daily operations and direct supervision of all activities within the Surveillance department. Your leadership ensures that all surveillance procedures are executed with precision, aligning with regulatory standards and internal policies.

Job Description:

Essential Functions and Responsibilities

Recruit, onboard, schedule, coach, evaluate, and manage department staff to support high performance, engagement, and alignment with company standards and service excellence.
Drive the execution of strategic initiatives by translating organizational goals into actionable plans, ensuring team alignment, accountability, and timely delivery under the guidance of division leadership.
Establish and uphold service standards within assigned department(s), ensuring consistent delivery that meets or exceeds guest expectations and operational goals
Monitor daily surveillance activity to detect, investigate, and document potential violations of gaming laws, internal controls, and property rules, including reviewing all daily incident reports and coordinating audits or close watches
Lead and oversee special investigations, assigning tasks and supporting investigators with case development, report writing, and resolution strategies
Manage surveillance technology and equipment operations, coordinating with technical staff to ensure system integrity and timely response to operational issues
Serve as liaison with department heads and executive leadership to provide intelligence findings, coordinate cross-departmental initiatives, and elevate high-risk matters as needed
Oversee payroll and related administrative duties to ensure accuracy, timeliness, and compliance with company policies and regulatory requirements
Ensure compliance with all applicable gaming laws and company internal controls, policies and procedures, Title 31, and federal regulations, if they apply to the position
Provide outstanding guest service in a timely manner to both guests and fellow team members that meets the company’s guest service culture standards
Perform other duties as assigned

Qualifications

3 years of surveillance, security, or gaming industry experience; includes leadership or progressive responsibility in investigations, compliance, or security operations
Proven track record of effective decision-making under pressure and in dynamic environments
Strong interpersonal and communication skills to influence, coach, and resolve conflict across all levels of the organization
Ability to adapt leadership style to support changing business needs and team dynamics
Commitment to fostering an inclusive, respectful, and high-performing workplace culture
Proactive problem-solving mindset with a focus on accountability and continuous improvement
Skilled in prioritizing and managing multiple responsibilities to meet deadlines and drive results
3 years of surveillance, security, or gaming industry experience; includes leadership or progressive responsibility in investigations, compliance, or security operations
Ability to access and input information using a moderately complex computer system
Skilled in Microsoft Office Suite, including Outlook, Excel, and Word; familiarity with collaboration tools like Microsoft Teams

Requirements

This position is classified as safety-sensitive and requires successful completion of a pre-employment drug screening, including testing for marijuana
At least 21 Years of Age
High School Diploma or Equivalent required
Ability to effectively communicate in English, both written and verbal
Obtain and maintain all work cards as required by the company
Verify right to work in the United States

Work Cards

Nevada Gaming Registration

Physical Requirements

Occasionally push/pull up to 20 bs
Occasionally lift and/or carry up to 20 lbs at floor, knee, waist, and chest levels
Occasionally Squat, kneel, reach, bend, twist
Regularly sit and work at a desk or computer
Regularly standing and walking
Ability to communicate using in-person speech, radios, and telephone
Ability to hear, understand, and distinguish speech and/or other sound in person
Ability to distinguish between shades of color
Ability to use tools or equipment requiring a high degree of dexterity

Work Environment Potential Conditions

Indoor
Smoky
Noisy
Bright flashing lights
Extreme hot cold temperatures
Exposure to dust, fumes and/or gases

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice. Must be able to perform the essential functions of the position with or without reasonable accommodation.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice. Must be able to perform the essential functions of the position with or without reasonable accommodation.

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Aquarius Casino Resort