Customer & Partnership Relations Lead (m/f/d) Digital Health

As Customer & Partnership Relations Lead, you'll serve as the central point of contact between our prospects, customers, partner companies, and the YOOme network. You'll actively shape the expansion of our relationships in the digital health sector, with a focus on DiGA, the pharmaceutical industry, and health insurance companies- the best source of new business.

Customer & Partnership Relations Lead (m/f/d) Digital Health

We are strongest when we work together as a team-that's why we operate a hybrid model with at least three days per week on-site at the respective location and two days working flexibly from home.

Actively maintaining and strategically expanding existing contacts in the target industries of digital health (DiGA), pharmaceuticals, medtech, and health insurance- the clear goal of securing new projects

Establishing, managing, and strategically developing client relationships in the digital health sector (DiGA manufacturers, pharmaceutical companies, medtech firms, health insurance providers)

Analysis of needs and project requirements to connect clients with the right services from the BAYOOMED portfolio

Support for the tendering process, as well as assistance with bids, grant applications, and project presentations

Presenting BAYOOMED at trade shows, conferences, and industry events both domestically and internationally

Participating in associations and professional groups to actively drive innovation in the digital health community

Ensuring the automated, seamless transfer of sales-related data to the CRM and other tools

Close collaboration with the YOOme Sales Team to coordinate joint strategies

Supporting existing network partnerships within the BAYOOMED ecosystem

For us, AI isn't just a trend-it's a tool

Your profile

Completed commercial or technical training or a degree in engineering, medical technology, IT or economics

Experience in the pharmaceutical, medtech, life sciences, DiGA/DTx industries, or in the health insurance sector—and, ideally, a network that you can actively draw upon

Knowledge of the regulatory landscape (e.g., MDR, IVDR, SaMD, DiGA guidelines) as well as project management

Confident handling of CRM systems and digital communication platforms

Strong communication and presentation skills and enjoyment of interdisciplinary collaboration

Independent, proactive and solution-oriented way of working

Excellent written and spoken German and English skills

Here's what you can expect

Diverse teams of co-thinkers and customers who work together collaboratively and as equals

A positive error culture - we celebrate successes and continuously improve our collaboration

BAYOONIVERSITY for experience exchange, training, tech talks and company events

Growing vacation quota with company affiliation

Bright offices, themed meeting rooms, fresh fruit, coffee and cold drinks

Opportunities to actively contribute to exciting and challenging tasks and projects

Flexible work hours and models where no work hours are lost (lifetime work account)

Performance-based pay plus the option of a company pension plan

Locations with excellent public transportation and highway access

Flat hierarchies in cross-functional teams

About us

The BAYOONET Group, with locations in Darmstadt, Berlin, Munich, Cologne, Ludwigsburg, Höhn, Basel and Mannheim, has been designing customized software and hardware in a wide range of variants for over 25 years. We are one of the top IT companies in Germany and consist of:

Each of our projects incorporates the ideas, visions, creative contributions, and technical expertise of every team member, which makes all the difference.

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BAYOOMED