Responsible for the overall operation management of warehouses/logistics centers, including end-to-end processes such as receiving, putaway, inventory management, picking, and shipping.
Develop and optimize operational processes (SOPs) to improve operational efficiency and service quality, continuously driving lean operations.
Monitor key operational KPIs, such as inbound/outbound efficiency, inventory accuracy, fulfillment lead time, and implement continuous improvement initiatives.
Lead team management and workforce planning, including recruitment, training, shift scheduling, and performance management.
Coordinate cross-functional collaboration with transportation, customers, IT, supply chain, and other stakeholders to ensure smooth business operations.
Manage third-party vendors (e.g., outsourcing providers, staffing agencies, transportation partners), ensuring service quality and cost control.
Support new warehouse setup, business launches, and process implementation.
Handle operational exceptions and emergency situations to ensure warehouse safety, compliance, and stable operations.

Passion for Logistics & Supply Chain: Demonstrates a strong passion for the logistics and supply chain industry, with a keen interest in cross-border e-commerce. Exhibits resilience, self-discipline, and a drive for personal and professional growth when facing challenges.
Continuous Self-Improvement: Highly self-driven, curious, and eager to learn. Possesses strong logical thinking skills and the ability to solve complex problems from multiple perspectives.
Accountability & Collaboration: Exceptional communication skills with a strong sense of responsibility. Proven ability to manage multiple tasks simultaneously and collaborate effectively across functions to drive projects forward.
Language Proficiency: Professional fluency in English, fluent Chinese preferred.
Experience: Minimum of 1 year of full-time working experience in logistics, supply chain, or closely related fields.

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Cainiao