We are currently offering up to a $5,000 sign-on bonus for Heavy Equipment Field Service Technician new hires. $2,500 is payable at hire, and the remaining $2,500 is payable after 90 days of employment.

Join a Company That's Built to Elevate You.

At Carter Machinery, we don't just offer jobs - we offer long-term careers defined by purpose, innovation, and impact. We've built an award-winning workplace where high achievers thrive, careers grow, and your work truly matters.

Our legacy is strong, our vision is bold, and our future is built on investing in the growth and well-being of our people. Whether you're turning a wrench, managing operations, or supporting customers, you play a vital role in powering industries that moves the world forward.

Job Title:

Field Service Technician

Location:

Supporting Southern Delaware

Shift:

1st

Starting Compensation Range:

$30.45 - $43.43 per hour

What You Will Do

Apply troubleshooting techniques and determine proper repair procedures on all assigned work orders
Service, diagnose and repair all machine components and systems, including engine/components air conditioning units; change hoses; repair cylinders, buckets, and booms; at customer's jobsite
Disassemble, inspect and determine parts needed. Reassemble to factory specifications
Interact with customers and answer repair-related questions as required. Refer non-repair related questions to supervisor
Perform minor electrical and computer repairs
Interpret and utilize information from operating, maintenance and service manuals/bulletins
Prepare parts requisitions, parts returns, accurate and complete service reports, and other necessary reports and forms
Clearly and concisely document all work and repairs completed in a timely manner
Maintain work area, tools and equipment to promote a clean and safe environment
Perform various other duties as assigned

What We're Looking For

Previous experience performing mechanical service and repairs to Caterpillar and related competitive equipment
Excellent troubleshooting and analytical skills
High school diploma or GED, required
Knowledge of engines, transmissions, and other related components
Must have excellent mechanical aptitude
Must be able to work independently and as part of a team
Excellent driving record and ability to obtain a CDL
Ability to become DOT certified with DOT Medical Card
Proficient in use of technical software, databases and manuals

What Success Looks Like In This Role

Strong communication with excellent verbal and written communications skills
Self-directed and well organized
Ability to prioritize workload while providing excellent customer service
Demonstrating ability to learn and apply new knowledge
Interacting professionally with customers and all of levels of personnel within the organization
Functioning well in a fast-paced environment
Working any shift and overtime as needed to meet business and customer demands
Work in coordination with team to achieve Continuous Improvement goals and objectives
Promoting a positive customer experience
Uphold the Core Values of Integrity, Commitment, Excellence and Teamwork by embracing The Carter Way

Physical Requirements

Regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl and talk or hear
Frequently required to sit
Regularly lift and/or more up to 70 pounds
Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus

Competitive Compensation and Benefits

Health, dental and vision insurance
Paid time off
401(k), $0.75 to $1.25 match up to 6%
Life and disability insurance
In-house training instructors/programs
Tuition reimbursement
Employee referral bonus program
Tool allowances and tool loans
Discounts on cellular phone service, computers, and vehicles
Opportunities for overtime

Shift differential (if applicable)

You’ll gain access to real learning, real advancement, and a real future in a company that's reshaping what it means to lead in our industry. If you're looking for purpose, possibilities, and a team that wins together - you belong at Carter Machinery.

Special rules and restrictions may apply to sign-on bonus eligibility for rehires.

Carter Machinery Co. Inc. is an EEO/AA Employer. All qualified individuals - including minorities, females, veterans, and individuals with disabilities, or any other characteristic protected by law - are encouraged to apply.

Carter Machinery is a drug-free workplace.

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